Overview
Work History
Education
Skills
Timeline
Generic

Paige Brown

Millington,TN

Overview

4
4
years of professional experience

Work History

Call Center Representative

Automated Health Systems
02.2024 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Child Development Assistant

CDC Yokosuka
Yokosuka Japan
08.2021 - 12.2022
  • Prepared children for success in classroom settings through encouragement and exploration of learning activities.
  • Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
  • Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
  • Conducted child health, sensory and behavioral screenings and prepared observation results.

Education

Associates Of Teaching - Teaching

Dyersburg State
Dyersburg, TN

High School Diploma -

Gibson County High School
Dyer
05.2015

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service

Timeline

Call Center Representative

Automated Health Systems
02.2024 - Current

Child Development Assistant

CDC Yokosuka
08.2021 - 12.2022

Associates Of Teaching - Teaching

Dyersburg State

High School Diploma -

Gibson County High School
Paige Brown