Paige Budington
Trillium Brewing Company
Quincy,MA
6
years of professional experience
Dedicated food service professional skilled in customer interaction, effective multitasking, and problem-solving. Committed to delivering seamless dining experiences and ensuring guest satisfaction in high-pressure environments.
Work History
Food Runner/Restaurant Busser
7 Months- Delivered food orders efficiently to guests, ensuring accuracy and timeliness.
- Coordinated with kitchen staff to streamline order preparation and reduce wait times.
- Monitored inventory levels of food items and communicated needs to management.
- Collaborated with front-of-house team to ensure seamless service during busy shifts.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Hostess
3 Years 11 Months- Greeted and seated guests, ensuring positive first impressions.
- Managed reservation system, optimizing table assignments for efficiency.
- Trained new hostesses on customer interaction and operational protocols.
- Monitored dining areas for guest satisfaction, addressing concerns promptly.
- Organized waiting lists, maintaining accurate wait times for guests.
- Assisted in event coordination, managing special requests and guest needs.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Opened and closed seating sections according to volume of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Hostess/Server
1 Year- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists, optimizing table turnover.
- Collaborated with kitchen staff to streamline order delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Anthropology
Skills
Customer service
Effective multitasking
Time management
Sense of urgency
Teamwork and collaboration
Problem-solving
Strong work ethic
Quick learner
Timeline
Food Runner/Restaurant Busser
Trillium Brewing Company
01.2026 - CurrentRead More
Hostess
Trillium Brewing Company
09.2022 - CurrentRead More
Hostess/Server
Crazy Seafood Cajun Seafood and Bar
08.2020 - 08.2021Read More
University of Massachusetts, Boston
Bachelor of Arts from Anthropology
Read More