Paige Cassidy
Sarasota,Fl
Summary
To secure a position in marketing/production in order to utilize leadership, marketing, and writing skills efficiently and accurately on a daily basis. Experienced with production planning, quality control, and resource management. Utilizes strategic approaches to streamline operations and boost productivity. Track record of implementing process improvements and fostering cohesive team environments.
Overview
12
12
years of professional experience
Work History
Brand Production Manager
First Watch Restaurants Inc.
08.2023 - Current
- Oversaw large-scale vendor management, focusing on production, inventory, and shipment of uniforms, print materials and promotional products.
- Managed multi-million dollar inventory portfolio, optimizing stock levels for various product categories.
- Coordinated concurrent projects to ensure timely completion within budget constraints.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products.
- Successfully managed sourcing and inventory amid global challenges such as tariffs and supply chain instability.
- Supported production of key brand assets, including five LTO menu cycles and two core menu releases annually, with responsibilities in proofreading, project tracking, and communication to operators.
- Led sourcing, production coordination, and launch efforts for a company-wide internal employee swag website.
Marketing Specialist
First Watch Restaurants Inc.
02.2022 - 08.2023
- Coordinated digital presence and integration of new restaurant openings across major online platforms, ensuring accurate and timely listings.
- Supported production of key brand assets, including five LTO menu cycles and two core menu releases annually, with responsibilities in proofreading, project tracking, and communication to operators.
- Led sourcing, production coordination, and launch efforts for a company-wide internal employee swag website.
Customer Care Specialist
First Watch Restaurants Inc.
11.2020 - 02.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
- Responded to customer inquiries via phone, email and web-based platforms.
Intern
Money Mouth Marketing
07.2020 - 11.2020
- Developing a compelling and creative voice for a website to help generate leads.
- Researching the client and ideal consumer to meet their needs and best articulate the brand's voice.
- Proofreading copy for others to ensure accuracy and a consistency with the brand.
- Revising copy upon the request of the clients.
Lead Server
First Watch Restaurants Inc.
09.2013 - 07.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
Lead Corporate Trainer
First Watch Restaurants Inc.
06.2015 - 01.2020
- Managed other trainers in successfully completing a training week for incoming staff (servers, hosts, and bussers) at 20+ new restaurant openings and oversaw first week open.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Humane Society of Lakewood Ranch
08.2018 - 06.2019
Counselor
Lakewood Retreat Summer Camp
05.2017 - 05.2018
Education
Associates in Arts -
State College of Florida
12.2019
Personal Branding on Social Media -
LinkedIn Learning
04.2020
Fundamentals of Digital Marketing -
Google Garage
03.2020
Skills
- Production planning
- Operations management
- Production scheduling
- Dedication to product quality
- Customer support
- Project management
- Strategic planning
- Training skills
- Material planning
- Cross-functional collaboration
- Inventory coordination
- Customer service
- Critical thinking
- Microsoft Office Suite
Timeline
Brand Production Manager
First Watch Restaurants Inc.
08.2023 - Current
Marketing Specialist
First Watch Restaurants Inc.
02.2022 - 08.2023
Customer Care Specialist
First Watch Restaurants Inc.
11.2020 - 02.2022
Intern
Money Mouth Marketing
07.2020 - 11.2020
Humane Society of Lakewood Ranch
08.2018 - 06.2019
Counselor
Lakewood Retreat Summer Camp
05.2017 - 05.2018
Lead Corporate Trainer
First Watch Restaurants Inc.
06.2015 - 01.2020
Lead Server
First Watch Restaurants Inc.
09.2013 - 07.2020
Personal Branding on Social Media -
LinkedIn Learning
Fundamentals of Digital Marketing -
Google Garage
Associates in Arts -
State College of Florida
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