Professionally skilled and diligent in all forms of my employment. A fast learner for any new or unskilled task/challenge that is presented. I am proficient in responding to issues and obstacles that may present themselves.
Overview
5
5
years of professional experience
Work History
Insurance Agent
Foundever/ USAA
03.2025 - 09.2025
Provided expert guidance on insurance policies and coverage options to clients.
Educated customers about policy details and benefits, enhancing customer understanding.
Adapted quickly to new processes and tools, contributing to overall team productivity improvements.
Responded to customer calls swiftly to resolve issues and answer questions.
ODS Representative
Lincare
02.2024 - 10.2024
Assisted in scheduling deliveries and coordinating with healthcare professionals.
Maintained accurate patient records using electronic health record systems.
Educated patients on proper equipment usage and safety protocols.
Conducted follow-up calls to verify patient satisfaction and address concerns promptly.
Final Proof Tech
Gandy Ink
08.2022 - 07.2023
Repeatedly screen art designs for mistakes based on customer preferences and instructions.
Participate in collaborations with upper management to improve the efficiency of the proofing process.
I worked diligently with other department members on an everyday basis to ensure the designs were perfect.
Customer Service Associate
Walmart
05.2020 - 07.2021
Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
Assisted in training new associates on customer service protocols and operational procedures.
Collaborated with team members to streamline checkout processes, reducing wait times.
Implemented feedback mechanisms to gather customer insights for continuous improvement initiatives.
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing