Ali Mercer
Santa Cruz,CA
Overview
8
8
years of professional experience
Work History
INSURANCE AGENT
Cassidy Insurance Agency
Scotts Valley, CA
04.2024 - Current
- Designing personalized insurance policies aligned with individual client needs.
- Responding quickly and accurately to inquiries from clients regarding their coverage plans.
- Preparation of documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Ensuring compliance with applicable laws, regulations, and company policies while selling insurance products.
- Assessing customer risk levels and recommended appropriate coverage options.
- Maintaining accurate records of all insurance transactions using computer software systems.
VISUAL MERCHANDISING SPECIALIST
Evolucion Innovations
Portland, OR
08.2018 - 01.2024
- Monitoring of US store retail trends and financial productivity through NetSuite sales reports.
- Coordination between multiple departments to ensure timely and accurate transfer of products during seasonal flip periods
- Oversite of multiple weekly incoming shipment deliveries.
- Maximizing sales and visual impact by designing the arrangement of tables, fixtures and mannequins.
- Designing and creating window displays, interior displays, seasonal floor plan sets, and special promotion displays to adhere to Evo’s visual standards and aesthetic
- Presenting updated floor plans and design strategy to store management.
- Travel to locations including Whistler, Seattle, and Salt Lake City to assist in new store build outs and the visual merchandising of new and existing storefronts
- Designed and curated the build out of Evo’s outlet retail space within the Distribution Center in Sumner Washington.
- Working with the Retail Design Manager, store management and staff to ensure visual standards are upheld throughout US retail locations
- Onboarding and training of staff in regard to visual merchandising guidelines, expectations and implementation
SNOWBOARD SALES ASSOCIATE
Evolucion Innovations
Portland, OR
09.2017 - 09.2018
- Building a trusting relationship with customers of all ages in order to relate which product met their needs, ability level, and future desires
- Ensuring store and product displays were neat and organized, greeting customers, handling POS transactions, working as a team to process shipment, and ensuring product was fully stocked.
VOLUNTEER ESCORT
Planned Parenthood
Portland, OR
12.2022 - 10.2023
- HEALTH CENTER ESCORT
VOLUNTEER SURF INSTRUCTOR
Neighbors for Kids
Depoe Bay, OR
01.2019 - 01.2022
- SURF CAMP INSTRUCTOR (INTERMITTENT)
VOLUNTEER CITY CLEANUP
Solve
Portland, OR
01.2018 - 01.2022
- GARBAGE CLEANUP (INTERMITTENT)
Education
B.A. - FINE ART PHOTOGRAPHY
THE GLASGOW SCHOOL OF ART
06.2011
Skills
- NetSuite
- Complex Problem Solving
- Data Analysis
- Cross Functional Collaboration
- Organization and Prioritization
- Adaptability and Flexibility
- Independent Decision Making
- Project Coordination
- Design Visualization
- Workflow Coordination
- Microsoft Office
- Customer Service
- Staff Training
- Proposal Sketching and Planning
- In-Store Event Display Management
- Team Collaboration
- Originality and Creativity
- Employee Development
Accomplishments
- Publication- http://MassillonMuseum.org/96
Timeline
INSURANCE AGENT
Cassidy Insurance Agency
04.2024 - Current
VOLUNTEER ESCORT
Planned Parenthood
12.2022 - 10.2023
VOLUNTEER SURF INSTRUCTOR
Neighbors for Kids
01.2019 - 01.2022
VISUAL MERCHANDISING SPECIALIST
Evolucion Innovations
08.2018 - 01.2024
VOLUNTEER CITY CLEANUP
Solve
01.2018 - 01.2022
SNOWBOARD SALES ASSOCIATE
Evolucion Innovations
09.2017 - 09.2018
B.A. - FINE ART PHOTOGRAPHY
THE GLASGOW SCHOOL OF ART
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