Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Clark

Elkhorn,NE

Summary

A highly motivated and results-driven customer service professional with experience in the financial services sector. Strong communications skills, meticulous attention to detail, and a customer-first empathetic approach makes me an ideal candidate for exceptional customer service and sales skills.

Overview

7
7
years of professional experience

Work History

Personal Banker

Premier Bank
06.2024 - Current
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.

Client Services Representative

Charles Schwab
03.2022 - Current
  • Handling inbound calls with efficiency, empathy, and excellent communication skills.
  • Become an advocate for each client to best support their needs.
  • Responsible to navigate various systems to resolve customer inquiries and provide solutions each issue.
  • Educate clients on additional products and resources.

Telemarketing And Customer Service

Arnold Clark Photography
05.2021 - 02.2022
  • Drive business growth through outreach to potential customers and schedule times for on-site consultation.
  • Scheduling families and individuals for photo sessions.
  • Respond to customer inquiries via phone and in person support.
  • Contacting high school seniors and their parents to utilize their photographed images for brochures and television commercials.

Sales Support Representative

Assurance
12.2020 - 03.2021
  • Assist clients through each step of the sales process.
  • Help to resolve client concerns or questions.
  • Manage inbound and outbound calls, providing excellent communication skills.

Teacher

Adventures Childcare
01.2020 - 11.2020
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Utilized techniques such as positive reinforcement and behavior modeling.
  • Improved group and individual behavior with positive management skills.

Jessica Flanagan

Nanny
01.2019 - 12.2019
  • Before and after school care.
  • Safely transported children to and from school, medical appointments, and extracurricular activities.

Suzi Sterba

Summer Nanny
05.2018 - 08.2019
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline according to parents' specifications.
  • Offered positive and nurturing environments to support child social and emotional growth.

Education

Some College - Education

University of Nebraska-Lincoln
Lincoln, NE
12.2019

Skills

  • Ability to convey message to customer and elicit response answers to identify solutions for inquiry resolution
  • Relaxed, confident telephone manner and strong in-person communication skills
  • Adept multi-tasker with advanced proficiency in utilizing multiple technology systems to support client needs
  • Successful completion of SIE, Securities Industry Essentials exam in 2022

Timeline

Personal Banker

Premier Bank
06.2024 - Current

Client Services Representative

Charles Schwab
03.2022 - Current

Telemarketing And Customer Service

Arnold Clark Photography
05.2021 - 02.2022

Sales Support Representative

Assurance
12.2020 - 03.2021

Teacher

Adventures Childcare
01.2020 - 11.2020

Jessica Flanagan

Nanny
01.2019 - 12.2019

Suzi Sterba

Summer Nanny
05.2018 - 08.2019

Some College - Education

University of Nebraska-Lincoln

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