To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
Work History
Ocean Club
Retail Associate, Handling Money, Customer Service
07.2023 - 11.2023
Job overview
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained clean sales floor and straightened and faced merchandise.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
SunPurity Solar
Call Center Associate, Sales
02.2023 - 04.2023
Job overview
Assisted customers by answering questions, scheduling appointments and responding to inquiries.
Answered product and service questions, suggesting other offerings to attract potential customers.
Shoprite
Cashier and Handing Money
03.2021 - 11.2021
Job overview
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
McDonald's of Bayville
Customer Service and Handling Money
01.2018 - 03.2021
Job overview
Provided exceptional support for customers, leading to increased loyalty and repeat business.
Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
Supported management in decision-making processes by providing detailed reports on operational activities and performance outcomes.
Education
Thomas Jefferson University
East Falls, PA
General Education
Ocean County Vocational-Technical School
Brick, NJ
Certificate of Completion, Fashion Design and Merchandising
01.2022
Toms River High School South
Toms River, NJ
High School Diploma, General Education
01.2022
University Overview
High Honor Roll, Spanish I
Skills
Reliability
Customer Engagement
Positive and engaging demeanor
Cash Handling Accuracy
Merchandise Display
Microsoft applications proficiency
Phone Etiquette
Verbal and written communication
Cleaning and sanitizing
Store Opening and Closing
Team Cooperation
Leadership And Activities
FCCLA, Ocean County Vocational Technical Schools, 09/2020, 06/2022
Qualifications Summary
English and Sign Language, Accepting Responsibility, Listening Attentively, Expressing Ideas, Gathering Information, Organization skills, Skilled multi-tasker
References
Available Upon Request
Languages
American Sign Language
Native or Bilingual
Timeline
Retail Associate, Handling Money, Customer Service
Ocean Club
07.2023 - 11.2023
Call Center Associate, Sales
SunPurity Solar
02.2023 - 04.2023
Cashier and Handing Money
Shoprite
03.2021 - 11.2021
Customer Service and Handling Money
McDonald's of Bayville
01.2018 - 03.2021
Thomas Jefferson University
General Education
Ocean County Vocational-Technical School
Certificate of Completion, Fashion Design and Merchandising