Expertly operated multiple software programs to process orders, generate labels and track shipments.
Resolved issues related to incorrect shipping addresses or missing items in an efficient manner.
Ensured that all documents associated with each shipment were accurate and complete.
Assisted in maintaining accurate shipping records and documentation for audits and reporting purposes.
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Quality Assurance Lead
Berner food and beverage
Dakota, Illinois
01.2023 - 01.2025
Evaluated customer feedback data to pinpoint opportunities for enhancing product quality.
Facilitated training for new team members on quality assurance best practices.
evaluate documentation to confirm all products met manufacturing standards if not escalate for further inquiry
upholding GMP protocols without exception
monitor and execute customer incubation paperwork
utilizing internal programs to enhance traceability of LPNS and placing product on hold.
ensuring lab stays compliant for audits at all times
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Analyzed test results, providing actionable insights for continuous improvement of product quality.
QA Tech
Kerry Ingredients
Vesper, WI
01.2026 - Current
performing internal audits for continuous enhancement
ongoing environmental surveillance
following HACCP standards for release of raw materials
forwarding product for third-party testing
executing analytical tests in-house
consistent evaluation and refinements of lab instruments