Summary
Overview
Work History
Education
Skills
Timeline
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Paige Ernst

Paige Ernst

Pittsburgh,PA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Junior Service Desk Assistant

YinzCam
Pittsburgh, PA
10.2023 - Current
  • Performed troubleshooting to diagnose and resolve technical issues.
  • Tracked and documented resolutions for future reference in the Service Desk database.
  • Answered user inquiries to resolve computer software or mobile app problems.

Assistant Competitive Cheerleading Coach

Baldwin High School
Pittsburgh, PA
08.2023 - Current
  • Worked collaboratively with other coaches to ensure successful completion of tasks related to competitive cheerleading events.
  • Served as a mentor for younger athletes providing guidance on developing appropriate behaviors both inside and outside the gym.
  • Organized competitions including travel logistics, uniforms, music selection and choreography design.

UCA Staff

Varsity
Pittsburgh, PA
03.2020 - 09.2023
  • Instructing middle school, high school, and college-aged cheerleaders during the summer season.
  • Building long term relationships with coaches to ensure teams would be returning customers.
  • Encouraging team members to become stronger, more agile athletes, and more successful competitors through focus, and effective training.

Marketing Specialist Intern

Varsity Cheerleading
Morehead, KY
06.2022 - 09.2022
  • Assisted with Marketing initiatives, and projects across both all star and school divisions.
  • Assisted with website updates, social media campaigns, and re-organizing photo storage structures.
  • Oversaw the development of a new landing page for Varsity's sponsorship section.

Education

BBA - Business Marketing

Morehead State University
Morehead, KY
05.2023

Skills

  • Certification on Salesforce Sales and CRM overview
  • UCA D1 All Girl National Champion (2023)
  • All Girl US National Team ICU World Champion (2023)
  • All Girl US National Team MVP Eagle Award (2022, 2023)
  • UCA Staff Rookie of the Year (2021)

Timeline

Junior Service Desk Assistant

YinzCam
10.2023 - Current

Assistant Competitive Cheerleading Coach

Baldwin High School
08.2023 - Current

Marketing Specialist Intern

Varsity Cheerleading
06.2022 - 09.2022

UCA Staff

Varsity
03.2020 - 09.2023

BBA - Business Marketing

Morehead State University

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Paige Ernst