Paige Ernst
Newark,DE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Membership Experience & Sales Specialist
Western Family YMCA
Newark, DE
06.2024 - Current
- Exceeding our monthly membership target by acquiring new members and keeping existing ones at the Western Family YMCA.
- Coordinating and overseeing the Membership Sales Representative (MSRs) team to keep welcoming and providing our branch's members with the greatest experience, both inside and outside of our building.
- Collaborating across branch departments, such as aquatics, childcare, and fitness, to ensure that the leadership team communicates efficiently and keeps in constant communication with the part-time employees and members.
Assistant Cheerleading Coach
University Of Delaware
Newark, DE
06.2024 - Current
- Maintaining and monitoring @udbluehencheer's social media accounts on Facebook, Instagram, and Twitter in order to be current and involved in the social media community.
- Readied and motivated cheerleaders for difficult football, basketball, and university events, with a weekly regimen of practices and weightlifting.
- Assisted in recruiting high school and college transfer student-athletes for the future Blue Hen Cheerleading program.
Junior Service Desk Assistant
YinzCam
Pittsburgh, PA
10.2023 - Current
- Performed troubleshooting to diagnose and resolve technical issues.
- Tracked and documented resolutions for future reference in the Service Desk database.
- Answered user inquiries to resolve computer software or mobile app problems.
UCA Staff
Varsity
Pittsburgh, PA
03.2020 - 09.2023
- Instructing middle school, high school, and college-aged cheerleaders during the summer season.
- Building long term relationships with coaches to ensure teams would be returning customers.
- Encouraging team members to become stronger, more agile athletes, and more successful competitors through focus, and effective training.
Marketing Specialist Intern
Varsity Cheerleading
Morehead, KY
06.2022 - 09.2022
- Assisted with Marketing initiatives, and projects across both all star and school divisions.
- Assisted with website updates, social media campaigns, and re-organizing photo storage structures.
- Oversaw the development of a new landing page for Varsity's sponsorship section.
Education
BBA - Business Marketing
Morehead State University
Morehead, KY05.2023
Skills
- Certification in Salesforce Sales and CRM Overview
- UCA D1 All Girl National Champion (2023)
- All Girl US National Team ICU World Champion (2023)
- All Girl US National Team MVP Eagle Award (2022, 2023)
- UCA Staff Rookie of the Year (2021)
Timeline
Membership Experience & Sales Specialist
Western Family YMCA
06.2024 - Current
Assistant Cheerleading Coach
University Of Delaware
06.2024 - Current
Junior Service Desk Assistant
YinzCam
10.2023 - Current
Marketing Specialist Intern
Varsity Cheerleading
06.2022 - 09.2022
UCA Staff
Varsity
03.2020 - 09.2023
BBA - Business Marketing
Morehead State University
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