Paige Ferch
Cedar Rapids,IA
Summary
Skilled in data entry systems and possesses strong communication abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Business Office Associate
Bondurant Farrar CSD
Bondurant, IA
05.2020 - 04.2022
- Compiled purchase orders, packing slips and invoices.
- Processed deposits and receipts for all funds.
- Managed invoices and credit memos to ensure correct payment.
- Collected W-9s and tax exemption forms for vendors.
- Organized and maintained payable files.
Senior Associate, Customer Support
DXC Technology
West Des Moines, IA
10.2019 - 05.2020
- Evaluated and processed annuity applications and notified agents of current status.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Entered data into multiple systems.
- Trained and supported new team members.
New Business Specialist
Metlife
West Des Moines, IA
12.2012 - 10.2019
- Enhanced team efficiency by streamlining processes and implementing best practices.
- Processed new annuity applications and provided feedback to agents.
- Followed up with different companies to ensure customers funds were processed in a timely manner.
- Provided regular feedback to senior management on the effectiveness of current strategies and suggested areas for improvement as necessary.
Education
Bachelor of Science - Kinesiology
Iowa State University
Ames, IA05.2012
Skills
- Customer satisfaction
- Ability to learn different data entry systems
- Strong communication and interpersonal skills
- Reliable and adaptable
References
Cari Aylsworth
Business Office Manager
Bondurant Farrar CSD
515-967-7819
Alicia Adkins
Associate Business Manager
Bondurant Farrar CSD
515-967-7819
Jennifer Farquhar
Payroll Manager
Bondurant Farrar CSD
319-290-6860
Timeline
Business Office Associate
Bondurant Farrar CSD
05.2020 - 04.2022
Senior Associate, Customer Support
DXC Technology
10.2019 - 05.2020
New Business Specialist
Metlife
12.2012 - 10.2019
Bachelor of Science - Kinesiology
Iowa State University