Alisha Molina
New Haven,Connecticut
Summary
Major utilizing business interest, leadership, and management experience. Professional with robust experience in business operations and administration. Skilled in streamlining office procedures, managing records, and ensuring compliance with organizational policies. Strong focus on collaboration and achieving results, adaptable to changing demands. Proficient in office software, communication, and problem-solving, offering reliability and results-driven mindset.
Overview
4
4
years of professional experience
Work History
Business Office Associate
Carmax
East Haven, CT
06.2024 - Current
- Explained and signed paperwork for retail and wholesale car sales
- Printed around 5-10 vehicle reports for customers and contacted financial companies daily.
- Scan vehicle documents through a DWV online system
- Register Vehicles through the DMV online system
- Signing in vehicle titles from all different states
- Reconciling and closing the cash drawer
- Preparing check deposits
- Transcribe vehicle data to keep it up to date
- Responded to inquiries from callers seeking information.
- Developed correspondence letters, memos, and emails.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected, arranged, and input vehicle information into a database system.
Sales Associate
T.J.Maxx and HomeGoods
East Haven, CT
04.2022 - 06.2024
- Implemented Advertisements for T.J.Maxx credit card applications
- Conduct and Project sales floor merchandising development
- Share and suggest marketing techniques for store appearance to increase sales
- Analyze and retrieve cash and credit card receipts to ensure accuracy
- Developed associate's scheduled break times 3 times a day.
- Administer and aide as a Front-End Coordinator when assigned
- Utilized language translation to help customers with purchases
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Delicatessen Clerk
T & J IGA Supermarket
East Haven, CT
03.2021 - 12.2021
- Tended and responded to customers' orders
- Communicated and informed about 10-15 phone calls a day
- Distributed and Regulated Inventory
- Assisted in training new staff members on proper procedures and best practices, fostering a cohesive team environment.
- Collaborated with team members to optimize workflow and ensure efficient daily operations.
- Prepared and displayed high-quality deli products, contributing to increased sales revenue.
Education
Bachelor of Arts - Liberal Arts & Sciences, Communication
University of Connecticut
Stamford, CT05.2025
Skills
- Microsoft Word
- Powerpoint
- Workday
- Customer satisfaction
- Invoice processing
- Cash reconciliation
- Document preparation
- Business administration
- Decision-making capacity
- File organization
- Data entry expertise
- Document management
- Organizational processes
- Confidentiality procedures
- Greeting visitors
- Accounts payable and receivables
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Interpersonal skills
- Customer relationship management
- Customer assistance
- Payment processing
- Workflow coordination
Hobbies and Interests
- Photography
- Music
- Technology
- Reading
- Cooking
- Traveling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Business Office Associate
Carmax
06.2024 - Current
Sales Associate
T.J.Maxx and HomeGoods
04.2022 - 06.2024
Delicatessen Clerk
T & J IGA Supermarket
03.2021 - 12.2021
Bachelor of Arts - Liberal Arts & Sciences, Communication
University of Connecticut