Paige Freeman
New Cumberland,WV
Summary
Dynamic and detail-oriented professional with exceptional customer service skills honed at Starbucks. Proven ability to lead teams and enhance operational efficiency through effective time management and problem-solving. Recognized for fostering positive customer relationships and training new staff, contributing to a welcoming atmosphere and improved service delivery.
Experienced with media relations, digital content creation, and strategic communication planning. Utilizes innovative approaches to engage audiences and convey messages effectively. Knowledge of latest communication tools and platforms to enhance outreach and engagement.
Communications professional with proven track record in delivering impactful messaging and campaign strategies. Known for strong collaborative skills and ability to adapt to dynamic environments. Adept at handling media relations and producing high-quality digital content.
Overview
13
13
years of professional experience
Work History
Barista
Starbucks
Pittsburgh, PA
06.2016 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Trained new baristas on coffee preparation techniques and customer service standards.
- Collaborated with team members to enhance workflow during peak hours, improving customer satisfaction.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Intern
Health Department
New Cumberland, WV
06.2012 - 08.2012
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Conducted research and analysis to support strategic initiatives and enhance decision-making processes.
- Developed presentations and reports for stakeholder meetings, improving communication flow across departments.
- Collaborated with team members to refine operational procedures, increasing overall efficiency of workflows.
- Provided administrative support for senior staff, managing schedules and organizing meetings effectively.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Arts - Mass Communication
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Oak Glen High School
New Cumberland, WV05-2014
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Decision-making
Timeline
Barista
Starbucks
06.2016 - Current
Intern
Health Department
06.2012 - 08.2012
Bachelor of Arts - Mass Communication
Arizona State University
High School Diploma -
Oak Glen High School