Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Gaynor

Anson,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Service Specialist

Spring Market
10.2022 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.

Personal Assistant to the Owner

Faithworks Contracting
10.2021 - 10.2022
  • Attended meetings, took notes and tracked action items.
  • Used discretion when handling confidential information.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Served as point of contact between clients and managerial staff.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

Sales Associate

Walmart
08.2020 - 10.2021
  • Quoted prices, credit terms and other bid specifications.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Education

Texas State Technical College - West Texas
Sweetwater, TX

Skills

  • Customer Feedback
  • Time Management
  • Microsoft Office
  • Customer Service and Assistance
  • Task Concentration

Timeline

Service Specialist

Spring Market
10.2022 - Current

Personal Assistant to the Owner

Faithworks Contracting
10.2021 - 10.2022

Sales Associate

Walmart
08.2020 - 10.2021

Texas State Technical College - West Texas
Paige Gaynor