Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cashier/ Customer Service
Ulta Beauty Inc.
06.2023 - Current
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Utilized POS system to handle customer cash and credit card transactions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Pet Care Specialist
PetSmart
04.2023 - Current
Handled animals safely and remained calm in different situations.
Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Cashier/Customer Service Representative
Spirit Halloween Store
08.2021 - 10.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases and locate items.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Cashier/Customer Service Associate
Gold Top Dairy Bar
03.2019 - 09.2019
Greeted customers and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Performed cash, card and check transactions to complete customer purchases.