James Fennell
San Antonio,Texas
Summary
My background consist of experience in Sales, marketing, concession, security, stocker customer support, building maintenance, ushering Labor, telecommunications
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier, Bartender, Customer Service
LGC Hospitality
05.2023 - Current
- Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Landscape Laborer,server, Customer Service, Telema
People Ready ,
12.2020 - Current
- Landscaped yards by planting flowers, grass, trees and bushes.
- Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Edged and mowed lawns, flowerbeds and landscape features with Tool and Tool.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Collaborated with senior leaders to support quality paving, digging and concrete mixing.
- Mowed lawns using self-propelled and riding mowers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Troubleshot problems for callers and helped independently resolve common issues.
- Answered calls, took messages and transferred calls to correct individuals.
Education
09.1990
Skills
- Rewards Programs
- Customer Complaint Resolution
- Stockroom Management
- Recording Counts
- Till Counting
- Retail Merchandising
- Shelving Items
- Advising and Coaching
- Telephone Management
- Cash Register Operation
- Stocking and Replenishing
- Customer Service and Assistance
- Customer Satisfaction
- Lot Maintenance
- Resolving Discrepancies
- Answering Customer Questions
- Sweeping and Mopping
- Register Preparation
- Merchandise Packaging
- Operating Telephones
- Customer Transactions
- Team Goals
- Work Site Cleaning and Organization
- Sprinkler System Maintenance
- Riding Mowers
- Customer Feedback
- Active Listening
- Safe Chemical Handling
- Project Deadlines
- Risk Mitigation
- Grounds Maintenance
- Weeding and Edging
- Planting Procedures
- Chain Saws
- Residential Landscaping
- Quality Assurance
- Debris Collection
- Landscape Equipment Operation
- Bed Preparation
- Flower Planting
- Tree Pruning
- Plant Irrigation
- Landscape Maintenance
- Wildlife Removal
- Outbound Calls
- Complex Problem-Solving
- Brush Removal
- Leaf Raking, Mulching and Composting
- Retaining Wall and Fence Installation
- Topsoil Hauling and Spreading
- Feedback Acceptance
- Tree Pruning and Removal
- Litter Removal
- Client Satisfaction
- Team Leader
- Client Care
- Customer Relationships
- Ditch Digging
- Electric Clippers
- Building Repair and Maintenance
- Sidewalk and Driveway Upkeep
- Social Perceptiveness
- Workflow Efficiency
- Hand and Power Tool Operation
- Worker Training and Motivation
Certification
TABC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier, Bartender, Customer Service - LGC Hospitality
05.2023 - Current
Landscape Laborer,server, Customer Service, Telema - People Ready ,
12.2020 - Current
Pasadena City College - ,