Paige Gheen
The Woodlands
Summary
Detail-oriented and highly organized professional with experience in high-pressure, fast-paced environments requiring rapid decision-making, confidentiality, and exceptional communication. Proven ability to manage sensitive information, coordinate complex schedules, and deliver accurate, timely documentation. Strong background in customer service, multi-tasking, and supporting diverse individuals with care and professionalism. Adept at navigating technology platforms, resolving issues quickly, and maintaining a calm, supportive presence for clients and coworkers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Communications Officer
Harris County Constable's Office Precinct 4
08.2025 - Current
- Respond to 911 emergency and non-emergency calls, determining priority, urgency, and required resources.
- Dispatch law enforcement, EMS, and fire units while maintaining continuous radio communication.
- Use CAD systems to input, track, and update calls for service in real time.
- Provide pre-arrival instructions, including life-saving guidance (CPR, safety steps, crisis de-escalation).
- Monitor multiple radio channels and coordinate multi-agency responses.
- Perform NCIC/TCIC checks, warrant confirmations, and officer safety notifications.
- Communicate clearly and professionally during high-stress situations, maintaining accuracy and calm.
- Document all call information according to county policies, legal guidelines, and HIPAA requirements.
- Assist walk-ins at the precinct substation, handle reports, and support deputies with information needs.
- Maintain strict confidentiality and follow chain-of-command communication protocols.
- Utilize mapping software to identify caller locations and route closest available units.
- Work rotating shifts: nights, weekends, and holidays under high operational tempo.
General Manager
Urban Air Trampoline and Adventure Park
02.2023 - 08.2025
- Oversaw daily operations to ensure optimal guest experience and safety compliance.
- Managed team of staff, providing training and mentorship to enhance performance.
- Implemented process improvements that increased operational efficiency and reduced wait times.
- Developed and executed marketing strategies to drive customer engagement and revenue growth.
- Fostered a positive workplace culture through effective communication and team-building activities.
- Collaborated with vendors to optimize supply chain processes and reduce costs.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Childcare Provider
Rocking Horse Daycare
01.2020 - 02.2023
- Supervised daily activities to ensure safety and well-being of children.
- Collaborated with parents to address developmental concerns and provide updates on progress.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Utilized positive reinforcement techniques to encourage good behavior.
Education
High School Diploma -
Atascocita High School
Humble, TXSkills
- Data Verification & Document Review
- High-Volume Administrative Support
- Confidential Information Handling (HIPAA)
- Attention to Detail & Accuracy
- Multitasking in Fast-Paced Environments
- Customer Service & Patient Support
- Report Preparation
- Electronic Records Systems (EMR, EHR)
- Time Management & Organization
- Empathy & Professionalism
- Clear Communication
- Reliability & Dependability
Certification
TLETS
Timeline
Communications Officer
Harris County Constable's Office Precinct 4
08.2025 - Current
General Manager
Urban Air Trampoline and Adventure Park
02.2023 - 08.2025
Childcare Provider
Rocking Horse Daycare
01.2020 - 02.2023
High School Diploma -
Atascocita High School