Paige Graham-Dillon-Barnett
Lauderhill,FL
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Kelly Education
12.2022 - Current
- Continuing education when primary teacher is not there
- Ensure that students' learning progresses smoothly and foster a positive learning environment
- Manage classroom lessons and ensure student progress
- Adaptable and flexible while delivering engaging lessons and assisting students with assignments
- Maintain classroom discipline
- Adhere to school policies and procedures
- Communicate effectively with staff
- Responsible for student safety, both in the classroom and during breaks
- Maintain accurate records
Veterinarian Receptionist
Royal Palm Veterinary Hospital
04.2021 - 07.2021
- Requisition management downloading and attaching files
- Faxing and emailing records
- Greet persons entering the establishment, determine nature and purpose of visit, direct or escort them to specific destinations
- Taking in medical records/history for the veterinary technicians as well as going over the relevant history and initial complaints with the veterinarian
- Responsible for keeping in correspondence via email and fax with other hospitals and clinics regarding patient records, referrals, and insurance as well as requests for appointments and filling medications per DVM's orders then documenting all communications in client/patient accounts
- Reconciling beginning and end of day transactions and processing payments and handling collections
- Operate telephone switchboard to answer, screen, or forward calls
- Receive payment and record receipts for services
- Transmit information or documents to customers, using computer, mail, or fax machine
Customer Service Associate
Goodwill Industry
07.2020 - 04.2021
- Welcoming and engaging with customers as they enter the store
- Assessing customers’ needs and suggesting solutions to their problems
- Working with cash registers and processing payments
- Setting and attaining sales goals
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing
- Stocking and restocking shelves, cleaning and tidying the store
- Assist customers in locating and/or selecting merchandise
- Process customer sale transactions, bag merchandise and thank the customer for shopping at Goodwill
- Merchandise quality items on sales floor to maximize profits
- Give excellent customer service and remain calm and professional under stressful situations
- Maintain the sales floor and inventory in a clean, neat and properly displayed manner
- Always maintain a safe work environment by following company safety regulations
- Immediately report all incidents of theft (both internal and external) to a management team member
- Responsible for floor maintenance and cleanliness daily, including dust mopping
- Responsible for cleanliness and maintenance of all rest rooms, show windows, fitting rooms
Executive Assistant
EDB Financial Services
06.2019 - 07.2019
- Answering phones, making appointments
- Coordinating events
- Taking minutes at meetings, faxing
- Oversee that company policy is set in place
- Budget report, filing and helping the president achieve his maximum goal
- Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
- Maintaining comprehensive and accurate records
- Performing minor accounting duties
- Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
- Answering phone calls in a polite and professional manner
- Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department
- Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
- Making appointments for all staff or for specific employees, such as executives
- Processing bills and helping clients or customers if they have any questions about their charges
- Organizing files for billing, customer and client records, etc
- Directing visitors to the correct office
- Responding to all customer inquiries in a polite and timely manner
Customer Service Representative
Doris Italian Market
Coral Springs
12.2018 - 05.2019
- Greeting customers and making sure they receive the best shopping experience
- Keeping an accurate working with others and being a team player
- Process sales transactions
- Calculate the cost of products or services, accept payments
- Calculate and return change when required by the payment method
- Maintain adequate change denominations in the cash drawer and request additional change
- Answer customer questions about products or services
- Reconcile cash drawers and sales receipts
- Report issues with equipment
Customer Service Representative/Cashier
Dollar Tree
Tamarac, USA
02.2018 - 12.2018
- Providing customers with friendly customer service, ensuring that customers are dealt with efficiently, effectively and amicably
- Maintaining an awareness of all promotions and advertisements taking place
Owner
One Dollar Plus
Plantation, USA
06.2005 - 07.2009
- Processed and recorded customer transactions, posted debits and credits, reconciled accounts and ensured that data was accurate and complete
- Worked according to established practices
- Reordering products, making sure the store is fully stocked
- Manage retail operations every day
- Hire and train staff
- Resolve customer service issues
- Managing inventory levels, both by ensuring that all transactions are reflected in on-hand inventory and by conducting periodic inventory audits to resolve expected merchandise levels with on-hand amounts
- Display and merchandise items and manage financial obligations such as to ensure the financial solvency of their businesses, by calculating and paying sales tax, managing payroll, and ensuring that outstanding liabilities are paid on time
Education
Master of Business Administration - Business Administration
Keiser University
05.2020
Bachelor of Arts - Health Services Administration
Keiser University
06.2017
Associate of Arts - Health Services Administration
Keiser University
09.2015
References
- Dr. Emmanuel Touze, BSHS University Department Chair, 954-776-4456, I had the opportunity to work with Ms. Paige Graham-Dillon-Barnett for four years as a student. She was a great student and an asset to our institution.
- Ernest Washington, Health Services Administration Instructor, 305-335-1983, Paige was one of the top students that I taught during my time at Keiser. I highly recommend her for a permanent substitute teaching position.
Timeline
Substitute Teacher
Kelly Education
12.2022 - Current
Veterinarian Receptionist
Royal Palm Veterinary Hospital
04.2021 - 07.2021
Customer Service Associate
Goodwill Industry
07.2020 - 04.2021
Executive Assistant
EDB Financial Services
06.2019 - 07.2019
Customer Service Representative
Doris Italian Market
12.2018 - 05.2019
Customer Service Representative/Cashier
Dollar Tree
02.2018 - 12.2018
Owner
One Dollar Plus
06.2005 - 07.2009
Master of Business Administration - Business Administration
Keiser University
Bachelor of Arts - Health Services Administration
Keiser University
Associate of Arts - Health Services Administration
Keiser University
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