Hannah Martin
Irmo,SC
Summary
Dynamic professional with a proven track record at ItSugar, adept at streamlining inventory management and enhancing customer satisfaction through exceptional service and problem-solving skills. Recognized for adaptability and effective communication, consistently fostering positive customer interactions while maintaining optimal stock levels. Committed to delivering results and creating engaging environments.
Overview
3
3
years of professional experience
Work History
Associate
ItSugar
06.2024 - 07.2025
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
After-School Care Provider
Seven Oaks Recreation Center
09.2023 - 01.2024
- Enhanced student safety by effectively supervising and monitoring after-school activities.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
Sales Associate
Dunkin' Donuts
01.2022 - 10.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Psychology
Spartanburg Methodist College
Spartanburg, SCHigh School Diploma -
Irmo High School
Columbia, SC08-2020
Skills
- Task prioritization
- Problem-solving
- Customer service
- Customer interaction
- Adaptability and flexibility
Timeline
Associate
ItSugar
06.2024 - 07.2025
After-School Care Provider
Seven Oaks Recreation Center
09.2023 - 01.2024
Sales Associate
Dunkin' Donuts
01.2022 - 10.2022
No Degree - Psychology
Spartanburg Methodist College
High School Diploma -
Irmo High School
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