Paige Hammond
Springfield,MO
Summary
Detail-oriented Customer Service Professional with expertise in front desk operations and appointment scheduling. Maintains organized workspaces and fosters a professional client environment. Manages cash transactions and trains team members on service standards, enhancing front-of-house efficiency. Effective communicator, ensuring clear interactions with clients and colleagues.
Overview
3
3
years of professional experience
Work History
Esthetician
Cashmere Nail & Brow
SPRINGFIELD, MO
07.2026 - Current
- Delivered skin care treatments and conducted client consultations, enhancing guest satisfaction.
- Ensured clean, organized workspaces in high-traffic nail and brow service areas, contributing to efficient service delivery.
- Scheduled appointments using front desk calendar systems.
- Maintained tidy reception area and organized waiting room materials.
- Addressed customer questions with clear, professional communication to foster positive client relationships.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Cashier Floor Supervisor
Panera Bread
SPRINGFIELD, MO
06.2023 - 03.2025
- Supervised cashier line, ensuring efficient service and smooth front-of-house operations in Panera Bread bakery-cafe.
- Trained new team members on register procedures and guest service standards, enhancing team readiness and customer service quality.
- Processed guest payments through POS registers and managed cash drawer duties to maintain accurate financial transactions.
Education
Licensed Esthetician, LE - Esthetics
Paul Mitchell The School Springfield
Springfield, MO 09.2025 - 03.2026
Parkview High School
Springfield, MOSkills
- Client communication
- Customer service
- POS transaction management
- Client scheduling
- Attention to detail
- Verbal communication
- Email correspondence
- Telephone etiquette
- Training & Development
- Team management
- Performance improvement
- Complex Problem-solving
- Critical thinking
- Spreadsheet tracking
- Active listening
- Confidentiality handling
Timeline
Esthetician
Cashmere Nail & Brow
07.2026 - Current
Licensed Esthetician, LE - Esthetics
Paul Mitchell The School Springfield
09.2025 - 03.2026
Cashier Floor Supervisor
Panera Bread
06.2023 - 03.2025
Parkview High School