Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Paige Hawkins

Milwaukee

Summary

  • I am a highly adaptable and accomplished professional with a proven track record of success in various work environments.
  • Detail oriented professional with 7+ years of experience utilizing data entry functions and customer service skills
  • Excellent cook and team member.
  • Draft quotes & entered orders for customers into internal system
  • Entered data from excel spreadsheets into internal computer system
  • Experience with sorting, organizing and distributing products
  • Able to work well in a fast pace high-volume work environment
  • Data Entry Score - 50 WPM
  • Excellent at AS400
  • Available to interview with 24-hr notice; Available to start within 2 weeks Authorized to work in the US for any employer

Skilled restaurant cook with experience in fast-paced kitchen environments. Demonstrated ability to quickly learn new recipes and techniques while maintaining high standards of food quality and hygiene. Strong team player, adept at working efficiently under pressure to ensure timely order delivery. Contributed to menu development and kitchen workflow optimization, enhancing overall dining experience for customers.

Overview

11
11
years of professional experience

Work History

Line Cook/Prep Cook/Server

Ally's Bistro & Powerhouse
Milwaukee
10.2023 - Current
  • Takes charge of setup procedures.
  • Ensures food stock levels and freshness meet standards.
  • Prepares ingredients through washing, chopping, slicing, and mixing.
  • Manages food portions.
  • Cooks food to specified recipes.
  • Ensures proper plating, dish sanitization, and equipment maintenance.
  • Maintains a clean, organized kitchen.
  • Trains and supports colleagues.
  • Performs effectively in fast-paced, pressurized environments.
  • Adapts to various kitchen roles.
  • Delivers food to customers promptly.
  • Oversees cashier responsibilities, ensuring order accuracy.
  • Cleans and sanitizes tables and dining areas.
  • Assists with closing procedures.

Customer Experience Specialist

Broan-NuTone LLC
Hartford
04.2022 - 02.2023
  • Served as the primary point of contact for customers addressing inquiries via phone, email, fax, and mail.
  • Used problem solving & active listening skills to resolve customers concerns providing clear explanations and follow up as needed.
  • Recommended potential products by analyzing customer needs.
  • Collected necessary information from customers to adequately follow up and issue resolution.
  • Documented important customer information in AS400 and Salesforce.
  • Processed inquiries regarding order placement, order changes, cancellations, adjustments, and credits.
  • Developed and maintained strong customer relationships to improve our retention rate.
  • Maintained updated knowledge of all company products to provide adequate education to customers.
  • Attended all required internal meetings as assigned.
  • Fulfilled tasks and duties as assigned by management.

Caregiver

ILIFE/IRIS
Milwaukee
08.2014 - 12.2022
  • Plan, prepare, and serve meals in accordance with prescribed diets.
  • Maintain a clean and comfortable living space for patients.
  • Complete household tasks such as laundry, dusting, washing dishes, and vacuuming.
  • On call/overnight/weekends

Retention Specialist

Spectrum
Milwaukee
05.2020 - 11.2020
  • Received and responded to customer calls regarding service cancellations and downgrades.
  • Utilized persuasive communication skills to retain customers and potentially upsell.
  • Exhibited strong problem-solving abilities and persuasive skills.
  • Efficiently resolved technical issues, addressed and overcame objections, and documented call dispositions in the database.

Call Center Representative (Temp)

SKYGEN USA
Milwaukee
07.2019 - 03.2020
  • Handled calls pertaining to dental insurance benefits, including; Benefit details for providers and members.
  • Provided guidance on claim submission, processing, and determination.
  • Explained dental code coverage for patients.
  • Additionally, I obtained dental code knowledge.

Data Entry Clerk (Temporary)

Manpower/Mickeys Linen
Milwaukee
05.2018 - 05.2019
  • Printed daily soil reports by utilizing internal database.
  • Input daily soil records to keep records up to date.
  • Prepared mail such as checks for FedEx each day.
  • Kept up with internal and external emails to ensure customer and employee satisfaction.
  • Answered incoming calls and provided quotes for products.
  • Ordered linens for clients and processed payments for orders.

Support Specialist/Dispatcher

Milwaukee Parking Enforcement
Milwaukee
11.2015 - 05.2018
  • Provided support to a high volume of 400+ callers daily, addressing parking permissions, citations, tows, and other questions and concerns.
  • Processed tows into the system efficiently.
  • Reported stolen vehicles to necessary departments promptly.
  • Entered and dispatched complaints to designated districts accurately.
  • Maintained detailed records of complaint resolutions.
  • Ensured accurate data entry.

Education

Diploma -

South Division High School
Milwaukee, WI
04.2014

Skills

  • Communication skills
  • Merchandising
  • Meal Preparation
  • Negotiation
  • Interviewing
  • Logistics
  • Dispatching
  • Driving
  • Microsoft Word
  • Food preparation
  • Portion management
  • Fast-paced performance
  • Cleanliness standards
  • Ingredient stocking
  • Prepared foods plating
  • Professional attitude
  • Attention to detail
  • Reliable and trustworthy
  • Cleaning
  • Order Entry
  • Caregiving
  • Home Care
  • Laundry
  • Data entry
  • Problem solving
  • Active listener
  • Stock making
  • Training support
  • Time management
  • Customer service
  • Adaptability
  • Kitchen organization

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Line Cook/Prep Cook/Server

Ally's Bistro & Powerhouse
10.2023 - Current

Customer Experience Specialist

Broan-NuTone LLC
04.2022 - 02.2023

Retention Specialist

Spectrum
05.2020 - 11.2020

Call Center Representative (Temp)

SKYGEN USA
07.2019 - 03.2020

Data Entry Clerk (Temporary)

Manpower/Mickeys Linen
05.2018 - 05.2019

Support Specialist/Dispatcher

Milwaukee Parking Enforcement
11.2015 - 05.2018

Caregiver

ILIFE/IRIS
08.2014 - 12.2022

Diploma -

South Division High School

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