Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Paige Henderson

Healthcare Recruiter
Murfreesboro,TN

Summary

Experienced professional healthcare recruiter with a solid background of accomplishment as 911 dispatcher in helping people handle emotionally-charged, life-threatening and dangerous situations. Devoted and detail-oriented, while excelling at planning, multitasking and completing tasks under pressure. Unshakeable skill in customer relations, task prioritization and time management. Self-motivated to directly and efficiently address concerns head-on, develop solutions and implement them in a timely and efficient manner. Over six years of experience with computer software and functions, with approximately one year of experience directly dealing with healthcare staffing related computer applications and functions.

Overview

6
6
years of professional experience

Work History

Healthcare Recruiter

AMN Healthcare
Remote, Remote
02.2021 - Current
  • Scheduled interviews with other healthcare professionals.
  • Worked with healthcare employees to determine specific job qualifications.
  • Partnered with account managers and facilities to ascertain hiring needs and subsequently provide candidate recommendations.
  • Completed human resource operational requirements by scheduling and assigning employees.

Public Safety Telecommunicator

Rutherford County Sheriff's Office
Murfreesboro, TN
05.2020 - 02.2021
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Scanned suspects with NCIC per police requests to determine criminal and driver history, vehicle registration information and license status.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Read system maps and caller information, and documented all details in system.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Routed calls to police, fire and ambulance service to meet individual call needs.

Public Safety Telecommunicator

Brentwood Police Department
Brentwood, TN
09.2016 - 04.2019
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Scanned suspects with NCIC per police requests to determine criminal and driver history, vehicle registration information and license status.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Read system maps and caller information, and documented all details in system.

Public Safety Telecommunicator

Rutherford County EMS
Murfreesboro, TN
01.2016 - 09.2016
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Read system maps and caller information, and documented all details in system.

Public Safety Telecommunicator

Brentwood Police Department
Brentwood, TN
03.2015 - 01.2016
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Scanned suspects with NCIC per police requests to determine criminal and driver history, vehicle registration information and license status.
  • Answered calls from automatic routing system and took basic information from callers.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Read system maps and caller information, and documented all details in system.

Education

Bachelor of Arts - Criminal Justice

Middle TN State Univeristy, Murfreesboro, TN

No Degree - Nursing

University Of TN At Martin, Martin, TN

No Degree - General

Dyersburg State Community College, Dyersburg, TN

No Degree - Nursing

Columbia State Community College, Franklin, TN

No Degree - Cosmetology

Paul Mitchell The School, Murfreesboro, TN

Skills

Microsoft Office

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Accomplishments

  • Named Dispatcher of the Year at Brentwood Police Department by the Brentwood Rotary Club
  • Selected to be a Certified Training Officer at Brentwood Police Department
  • Selected to be in charge of the Alarm Registration File in the Computer Aided Dispatch system at Brentwood Police Department
  • Received commendations for interagency collaboration, customer service, work ethic, etc.
  • Received many different certifications during my years as a dispatcher including APCO Certified Telecommunicator, APCO Certified Training Officer, APCO Certified Emergency Medical Dispatcher, CPR Basic Certification, etc.

Interests

Reading

Blog Writing

Photography

Timeline

Healthcare Recruiter - AMN Healthcare
02.2021 - Current
Public Safety Telecommunicator - Rutherford County Sheriff's Office
05.2020 - 02.2021
Public Safety Telecommunicator - Brentwood Police Department
09.2016 - 04.2019
Public Safety Telecommunicator - Rutherford County EMS
01.2016 - 09.2016
Public Safety Telecommunicator - Brentwood Police Department
03.2015 - 01.2016
Paul Mitchell The School - No Degree, Cosmetology
Columbia State Community College - No Degree, Nursing
Dyersburg State Community College - No Degree, General
University Of TN At Martin - No Degree, Nursing
Middle TN State Univeristy - Bachelor of Arts, Criminal Justice

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Paige HendersonHealthcare Recruiter