Srijan Sapkota
Melrose,USA
Summary
Detail-oriented operations and coordination professional with extensive experience in workflow management, data accuracy, and cross-functional collaboration. Proven ability to manage high-volume work packages, streamline administrative processes, and ensure compliance with organizational procedures. Recognized for strong problem-solving, stakeholder communication, and customer service skills. Proficient in Microsoft Office and CRM tools (Salesforce, DOMO), with a track record of improving efficiency and maintaining data integrity across multi-location operations.
Overview
11
11
years of professional experience
Work History
Healthcare Recruiter
Aya Healthcare
04.2025 - Current
- Coordinate end-to-end recruitment and placement processes for healthcare providers across multiple specialties.
- Manage high-volume scheduling, credentialing, and compliance requirements while maintaining accuracy in provider records and work management systems.
- Act as liaison between healthcare providers, clients, and internal departments to resolve issues and ensure smooth workflow.
- Maintain data integrity across applicant tracking and CRM systems, ensuring compliance with organizational standards.
- Apply strong organizational and communication skills to manage multiple assignments simultaneously and meet client deadlines.
Group Manager and Dental Recruiter
Barton Associates
Peabody, MA
12.2022 - 01.2025
- Oversaw operations and administrative workflows, coordinating work across multiple locations to ensure timely delivery of client solutions.
- Maintained data accuracy in Salesforce and DOMO, generating performance reports and optimizing workflow pipelines.
- Liaised with internal teams and external stakeholders to resolve issues, ensuring compliance with organizational policies and procedures.
- Managed scheduling, reporting, and high-volume documentation to support client projects and provider placements.
- Recognized for operational excellence, achieving Club Excellence 2023 and top performance in sales/recruitment.
Dental Recruiter
Barton Associates
Peabody, MA
01.2022 - 12.2022
- Coordinated recruitment processes and managed work packages to meet client timelines and regulatory requirements.
- Built strong relationships with healthcare clients, ensuring effective communication and issue resolution.
- Consistently maintained data accuracy and compliance across client records and recruitment tracking systems.
Shift Supervisor
CVS
Wakefield, MA
02.2015 - 01.2022
- Directed day-to-day store operations, ensuring workflow efficiency, compliance with procedures, and accurate reporting.
- Coordinated schedules, supervised staff, and resolved operational issues in collaboration with corporate and local management.
- Applied data-driven decision-making to improve service delivery, operational accuracy, and customer satisfaction.
Education
Bachelor of Science (B.S.) - Marketing
Eastern Nazarene College
Quincy, MA01.2022
Bachelor of Arts (B.A.) - Marketing
University of New England
Biddeford, ME12.2018
Skills
- Microsoft Office Suite
- Salesforce
- DOMO
- Work Management Systems
- Time & Workflow Management
- Permit Application & Documentation Processing
- Contract negotiation
- Medical terminology
- Performance tracking
- Candidate sourcing
- Interviewing clients
- Social media recruiting
- Job posting creation
- Applicant tracking systems
- Specialization expert
- Personnel recruitment
- Healthcare industry
- Compliance
- Interviewing techniques
- Compensation
- Recruitment and hiring
- Relationship building
- Decision-making
- Customer relationship management
- Strategic planning
- Training and mentoring
- Conflict resolution
- Recruitment
- Networking events
- Recruitment management
- Employee orientation
- Talent management
- Microsoft office
Awards
- Club Excellence 2023 - Top 10 employee recognition for operational performance.
- Rookie of the Year 2022 - 2nd place for outstanding performance.
Timeline
Healthcare Recruiter
Aya Healthcare
04.2025 - Current
Group Manager and Dental Recruiter
Barton Associates
12.2022 - 01.2025
Dental Recruiter
Barton Associates
01.2022 - 12.2022
Shift Supervisor
CVS
02.2015 - 01.2022
Bachelor of Science (B.S.) - Marketing
Eastern Nazarene College
Bachelor of Arts (B.A.) - Marketing
University of New England