Paige Hilliard
Cuyahoga Falls,OH
Summary
Efficient Utility Worker with excellent organization and planning skills. Adept at dealing diplomatically with public and contractors while representing organization professionally. Talented in learning data control systems and processes for distributed generation services and associated software.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Utility Worker
Icon (Marigold & Totally Cooked)
Cuyahoga Falls, Ohio
08.2023 - Current
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Practiced various safety methods daily to avoid food spoilage and food borne illnesses.
- Ensured compliance with health and safety regulations while preparing meals for catered events.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Provided assistance to chefs during busy periods by completing tasks quickly and efficiently.
- Measured, weighed ingredients accurately to assist in preparation.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Assisted with special event catering and preparation, including setup and food service.
- Collected trash from the kitchen and disposed of it properly.
- Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
Assistant Teacher
Kent State Child Development Center
Kent , OH
01.2022 - 08.2023
- Facilitated safe and effective transitions between activities.
- Participated in student field trips and provided support to students during outings.
- Developed and maintained consistent, positive relationships with children.
- Helped to maintain a positive learning atmosphere in the classroom.
- Tracked student attendance and reported absences and tardiness.
- Explained and enforced classroom rules to create safe and disciplined learning environment.
- Cleaned classrooms and organized instruction materials in appropriate locations.
- Completed paperwork for children's and familial records
- Organized and facilitated interactive lesson plans.
Waitress
Mandarin House
Cuyahoga Falls, OH
07.2020 - 07.2023
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Performed basic math calculations when computing bills for customers' meals.
- Took orders for food and drinks and delivered them to guests.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Bussed tables as needed during peak hours.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Provided accurate change for cash transactions using a cash register system.
Education
Bachelor of Arts (B.A.) - Environmental Studies
Kent State University
Kent, OH05.2025
Minor - Park Magament
Kent State University
Kent, OH05-2025
Skills
- Student and Faculty Communication
- Medical Records Management
- Wound Care
- Cash Handling
- Cardiopulmonary Resuscitation (CPR)
- Food Preparation
- Safety and Supervision
- First Aid
- Manage Classroom
- Google Docs
- Safety compliance
- Valid Ohio driver's license
- Event management
Certification
- CPR Certified
- WRFA Certified
- Basic First Aid Certified
Awards
Dean's List
Timeline
Utility Worker
Icon (Marigold & Totally Cooked)
08.2023 - Current
Assistant Teacher
Kent State Child Development Center
01.2022 - 08.2023
Waitress
Mandarin House
07.2020 - 07.2023
Bachelor of Arts (B.A.) - Environmental Studies
Kent State University
Minor - Park Magament
Kent State University
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