Paige Hounshell
Lake Station,IN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Car Wash Manager
Luke Family Of Brands
01.2021 - Current
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Ensured safety procedures were followed by all employees to prevent accidents and maintain a safe working environment.
- Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Maintained and repaired car wash equipment to meet operational demand.
- Established team priorities, maintained schedules and monitored performance.
Education
GED -
Neighbors' New Vistas High School
Portage, IN03.2020
Skills
- Staff Training and Development
- Operations Management
- Technical knowledge
- Sales and Marketing
- Employee Scheduling
- Customer Retention Strategies
- Customer Service
- Teamwork and contribution
Timeline
Car Wash Manager
Luke Family Of Brands
01.2021 - Current
GED -
Neighbors' New Vistas High School
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