Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Paige Jones

Greenbrier,AR

Summary

Detail-oriented Compliance Operations and Business Manager, experienced in budget tracking, compliance audits, and credentialing processes. Proven ability to streamline workflows and enhance team collaboration to drive operational efficiency.

Overview

13
13
years of professional experience

Work History

Compliance Operations and Business Manager

Baptist Health Medical Center
Little Rock, Arkansas
10.2024 - Current
  • Coordinated daily operations and staff activities in a fast-paced environment.
  • Assisted with budget tracking and financial reporting to inform decision-making.
  • Streamlined workflows through collaboration with team members, enhancing overall efficiency.
  • Organized meetings and maintained schedules to promote effective communication across teams.
  • Prepared presentations for management, delivering project updates and insights.
  • Established relationships with key stakeholders, clients, and partners to enhance collaboration.
  • Delegated tasks to staff, effectively setting priorities and goals.

XID Administrator

Baptist Health Medical Center-Little Rock
Little Rock, Arkansas
08.2014 - 09.2024
  • Managed external user access by making critical decisions and ensuring integration with Baptist Health systems.
  • Cultivated relationships with Baptist Health departments and external entities regarding user access issues.
  • Conducted routine audits of external users to verify necessity of ongoing access.
  • Performed annual scribe audits to ensure compliance with documentation policies.
  • Ensured necessary documentation, including Business Associate Agreements, was completed prior to granting access.
  • Maintained integrity of XID Manager System through diligent data accuracy checks.
  • Managed accounts for all external users, including DO/MD students, nursing students, and temporary staff.
  • Oversaw credentialing for three outpatient surgery centers affiliated with Baptist Health.

Credentialing Specialist

Baptist Health Medical Center-Little Rock
Little Rock , Arkansas
08.2014 - 09.2017
  • Verified credentials of healthcare professionals for compliance with facility standards.
  • Coordinated the credentialing process with medical staff and department heads.
  • Managed documentation and files for initial and re-credentialing applications.
  • Reviewed applications for accuracy and completeness before submission.
  • Maintained databases to track credentialing status of all practitioners.
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
  • Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
  • Conducted background checks on potential providers utilizing various resources including state licensing boards, OIG and GSA Exclusion List, NPDB.
  • Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
  • Maintained up-to-date records of credentialing statuses in database systems.
  • Participated in credentialing committees, presenting cases and making recommendations.

Admissions Representative II

Baptist Health /Arkansas Cardiology Clinic
Little Rock , Arkansas
06.2012 - 08.2014
  • Greeted visitors and clients warmly, creating welcoming atmosphere at front desk.
  • Managed multi-line phone system to efficiently direct incoming calls.
  • Executed day-to-day administrative duties with accuracy and efficiency.
  • Processed patient pre-registration, entering demographic and insurance details into Epic.
  • Coordinated pre-certifications for all ordered procedures with payers.
  • Facilitated add-on patients, enhancing clinic and physician workflow efficiency.

Education

High School Diploma -

Oak Grove High School
North Little Rock, AR
05-1993

Some College (No Degree) - Elementary Education

University of Arkansas Little Rock
Little Rock, AR

Skills

  • Financial oversight
  • Compliance assessment
  • Credentialing expertise
  • Time management and analytical thinking
  • Presentation delivery
  • Communication effectiveness
  • Collaborative teamwork
  • Operational management
  • Regulatory adherence

Affiliations

  • Enjoy running a boutique business in my free time
  • Involved in buying, selling, and promoting products online

Timeline

Compliance Operations and Business Manager

Baptist Health Medical Center
10.2024 - Current

XID Administrator

Baptist Health Medical Center-Little Rock
08.2014 - 09.2024

Credentialing Specialist

Baptist Health Medical Center-Little Rock
08.2014 - 09.2017

Admissions Representative II

Baptist Health /Arkansas Cardiology Clinic
06.2012 - 08.2014

High School Diploma -

Oak Grove High School

Some College (No Degree) - Elementary Education

University of Arkansas Little Rock

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