A passionate professional who champions inclusion and has an extensive background in advocacy and leadership. With a proven track record of consistent guest and community service for 10+ years. Dedicated to serve those in-need and those who are underserved in the community. While building and maintaining a diverse network of individuals who support the same misson and values.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Counselor
Open House Youth Shelter
01.2023 - Current
Provided direct care and support to youth ranging from 6-18 years old in a residential setting.
Advocated for youth in multiple interdisciplinary teams such as DJJ, DHS, NHCS,etc
Advocated for Youth’s rights, Ensuring a safe and inclusive environment for all.
Responded to crises promptly, implementing effective intervention strategies to de-escalate situations and ensure the safety of youth.
Conducted one-on-one counseling sessions with youth, who faced barriers such as homelessness and being academically at-risk.
Clinical counseling sessions addressed behavioral, emotional, interpersonal and academic challenges.
Collaborated with teachers and legal guardian to develop and implement intervention plans for students in need.
Facilitated group workshops on topics such as conflict resolution and stress management.
Supported Client’s in achieving goals related to education, employment, family dynamics and living situation.
Worked closely with fellow staff members, including therapists, case managers, and healthcare professionals, to ensure comprehensive and coordinated care.
Monitored and documented youth's progress, adjusting plans as necessary.
Participated in team meetings to discuss youth’s progress, challenges, and adjustments to care plans.
Specialty Coordinator
Walt Disney World Parks And Resorts
10.2017 - 10.2022
Acted as coordinator for day to day operations and managed up to 120 cast members at a time, responsible for opening & closing location.
Coordinated 3 different locations with a variety of needs while maintaining flexibility and providing coverage, in order to expand my professional knowledge.
Supported the stores day to day operations including guest relations and recovery.
Was responsible for cash operations that totaled 35k in revenue daily.
Ensured my location exceeded standards and consistently passed state & internal company inspections to provide a complete guest experience.
Led diversity and inclusion education and created visual displays every June for pride month, as well as during Trans Awareness week.
Founded a support network in the company for Trans Cast in Magic Kingdom.
Put guests first and had the most guest & managerial compliments for my location
Displayed acts of safety, inclusion, courtesy, efficiency and providing a good show.
Broke location record for amount of company and social media recognitions for guest interactions.
Received quarterly awards for my location.
Education
Currently Pursuing Masters - Licensed Clinical Mental Health Counseling
Walden University
2023
Bachelor of Arts - Social Work
Walden University
08.2022
High School Diploma -
Mosely PLC
New Hanover County, NC
06.2014
Skills
Trained and certified in Microsoft Suite, G Suite and MAC OSX
Skilled in multiple social media Platforms including: Facebook Instagram, Twitter, Tiktok, Wordpress, Canva, etc for both business and personal branding
Received Continued Education & Certifications in: Crisis Intervention, Conflict Resolution, Professionalism and Ethics in Social Work, Multicultural Sensitivity, Working with Military Families and Veterans, Trauma-Informed Care, Student Needs Assessments, Mental Health Disorders, Behavioral Intervention Plans, Life Skills Development
Diversity Training at the University of North Carolina at Wilmington
CPR trained and Certified, Certification Renewed 04/2023
Languages
Spanish
Portuguese
French
Certification
Received Continued Education & Certifications in: Crisis Intervention, Conflict Resolution, Professionalism and Ethics in Social Work, Multicultural Sensitivity, Working with Military Families and Veterans, Trauma-Informed Care, Student Needs Assessments, Mental Health Disorders, Behavioral Intervention Plans, Life Skills Development.
Diversity Training at the University of North Carolina at Wilmington.
CPR trained and Certified, Certification Renewed 04/2023
Personal Activities
Volunteered and coordinated afternoon activities for seniors at Elderhaus from 2010-2011.
Volunteered with fundraising for the Special Olympics and Polar Plunge from 2011-2014.
Volunteered with Kids On Guard for the North Carolina National Guard as a group leader from 2010-2015.
Volunteered with fundraising for Relay for Life from 2013-2014.
Participated in Wilmington Pride and No Hate groups.
Assisted with the Annual Ryan Lee Burris Toy Drive from 2014-2016 benefiting children and their families affected by or living with HIV. Went on state and national tv providing interviews and using the platform given to me to speak out against and repeal NC's HB2 law.
Promoted Trans inclusion on a local level in colleges to implement more gender neutral accessible bathrooms during HB2.
Volunteered with Disney's VoluntEARS program with the local Pride organization.
Volunteered at community events providing education on LGBTQIA+ issues during Florida's congressional hearings on Don't Say Gay Bill to advocate on behalf of LGBTQ youth.
Volunteered at LGBT Center of Orlando with Raising funding, Trans sexual health talks, free on-site HIV testing and also referred community members to local community health centers for affordable transition services as well as therapy.
Volunteered for Spektrum Health in Orlando, Florida a non-profit 501(c)3 community based health center at community events and educated LGBTQIA+ community members in services: Such as receiving GAT (Gender Affirming Care), HIV prevention, including government programs for PREP and STI Screenings, HIV+ Treatment and Therapy services.
Currently facilitating Pride Young Adult Group with Wilmington Pride.
Currently seeking seat on LGBTQ+ Center of the Cape Fear's Board
Timeline
Residential Counselor
Open House Youth Shelter
01.2023 - Current
Specialty Coordinator
Walt Disney World Parks And Resorts
10.2017 - 10.2022
Currently Pursuing Masters - Licensed Clinical Mental Health Counseling
Walden University
Bachelor of Arts - Social Work
Walden University
High School Diploma -
Mosely PLC
Received Continued Education & Certifications in: Crisis Intervention, Conflict Resolution, Professionalism and Ethics in Social Work, Multicultural Sensitivity, Working with Military Families and Veterans, Trauma-Informed Care, Student Needs Assessments, Mental Health Disorders, Behavioral Intervention Plans, Life Skills Development.
Diversity Training at the University of North Carolina at Wilmington.
CPR trained and Certified, Certification Renewed 04/2023
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