Paige Keith
Knob Noster,MO
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Substitute Teacher
Knob Noster School District
Knob Noster, Missouri
12.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Collaborated with other teachers to ensure student success.
- Assisted with classroom management issues when needed.
Substitute Teacher
Warrensburg R-IV Schools
Warrensburg, Missouri
12.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Monitored student progress throughout the day.
- Maintained accurate records of student performance, attendance, and behavior.
Call Center Supervisor
Northwest Missouri State University Faust Center
Maryville, Missouri
08.2023 - 05.2024
- Provided guidance, training, coaching and mentoring to call center team members.
- Conducted performance reviews of call center staff and documented results.
- Assigned tasks to agents based on their skillset and availability.
Sales Associate
Dollar Tree
Warrensburg, MO
05.2022 - 08.2023
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Call Center Representative
Northwest Missouri State University
Maryville, MO
01.2022 - 04.2023
- Developed effective working relationships with team members across multiple departments.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Maintained records of customer interactions, transactions, comments, and complaints.
Education
Bachelor of Science - Agriculture Education Services
Northwest Missouri State University
Maryville, MO12-2024
Skills
- Complex Problem-Solving
- Relationship building and management
- Training delivery
- Scheduling proficiency
- Payment Collection
- Customer Assistance
Timeline
Substitute Teacher
Knob Noster School District
12.2023 - Current
Substitute Teacher
Warrensburg R-IV Schools
12.2023 - Current
Call Center Supervisor
Northwest Missouri State University Faust Center
08.2023 - 05.2024
Sales Associate
Dollar Tree
05.2022 - 08.2023
Call Center Representative
Northwest Missouri State University
01.2022 - 04.2023
Bachelor of Science - Agriculture Education Services
Northwest Missouri State University
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