PAIGE KELLY

Administrative Assistant/QBHS

September 2022-February 2025 Admin Solutions Inc. - Community Wellness Group

For Admin work

•Provided administrative support to executives, including scheduling meetings, managing calendars, and handling correspondence.

•Organized and maintained office systems, including filing, records management, and data entry.

•Coordinated travel arrangements, prepared itineraries, and processed travel expense reports.

•Managed incoming phone calls, emails, and inquiries, directing them to appropriate staff members.

•Assisted in the preparation of reports, presentations, and spreadsheets using Microsoft Office Suite (Word, Excel, PowerPoint).

•Processed invoices, maintained office supply inventory, and managed vendor relationships.

•Scheduled and coordinated meetings, conferences, and special events, ensuring all logistical details were arranged.

•Handled confidential information with discretion and maintained accurate records for compliance.

•Provided customer service support by responding to inquiries and resolving issues in a timely manner.

•Collaborated with team members to improve office processes and increase efficiency.

For QBHS work

•Conducted individual and group therapy sessions, using evidence-based practices to address various mental health and behavioral issues.

•Assisted in crisis intervention services to clients experiencing acute mental health episodes, including risk assessments and safety planning.

•Collaborated with multidisciplinary teams, including psychiatrists, case managers, and social workers, to coordinate care and ensure holistic treatment.

•Assisted clients in identifying and overcoming barriers to treatment, promoting adherence to therapy and medication regimens.

•Monitored and documented client progress, adjusting treatment plans as necessary and maintaining accurate clinical records. •Educated clients and their families on mental health conditions, coping strategies, and available community resources. •Facilitated psychoeducational workshops and support groups to promote mental wellness and skill-building.

•Ensured compliance with all local, state, and federal regulations, including confidentiality and HIPAA standards. •Conducted comprehensive behavioral health assessments and screenings to identify needs, diagnoses, and appropriate interventions.

• Developed and executed multi-platform social media strategies, increasing audience engagement
• Created compelling content, including press releases, blog posts, and social media campaigns, to maintain brand consistency
• Managed media relations, crafted press materials, and maintained a positive public image
• Analyzed social media performance using Google Analytics and Meta Business Suite, optimizing strategies based on key insights
• Collaborated with influencers to expand brand reach and drive customer engagement
• Designed and scheduled content calendars, ensuring timely and strategic posts across various social platforms
• Implemented A/B testing on ads and posts to determine the most effective engagement strategies
• Developed crisis communication plans to handle potential public relations issues effectively

• Established and managed an e-commerce boutique, driving X% revenue growth through strategic digital marketing
• Developed and executed marketing campaigns across social media and Google Ads, resulting in increased traffic and conversions
• Managed inventory, logistics, and customer service to ensure a seamless shopping experience
• Maintained business records, including financial transactions, tax compliance, and vendor management
• Created high-quality product photography and descriptions to attract and convert customers
• Utilized SEO strategies to improve the online store's visibility in search engine results
• Built and maintained relationships with suppliers to ensure quality and timely stock availability

• Developed and executed multi-platform social media strategies, increasing audience engagement
• Created compelling content, including press releases, blog posts, and social media campaigns, to maintain brand consistency
• Managed media relations, crafted press materials, and maintained a positive public image
• Analyzed social media performance using Google Analytics and Meta Business Suite, optimizing strategies based on key insights
• Collaborated with influencers to expand brand reach and drive customer engagement
• Designed and scheduled content calendars, ensuring timely and strategic posts across various social platforms
• Implemented A/B testing on ads and posts to determine the most effective engagement strategies
• Developed crisis communication plans to handle potential public relations issues effectively

• Led a retail team, overseeing merchandising, sales growth, and customer experience strategies
• Developed marketing initiatives that increased store revenue and customer engagement
• Managed inventory, budgeting, and operational plans to meet business objectives
• Created community engagement programs and events to enhance brand loyalty

• Provided excellent customer service, assisting with product inquiries and purchases
• Supervised store operations, managed cash handling, and assisted in inventory management
• Trained and mentored junior retail associates to enhance customer service and sales skills
• Assisted in the execution of in-store promotional events to increase foot traffic and sales
• Monitored and maintained visual merchandising standards to ensure a welcoming shopping environment
• Processed customer transactions efficiently and resolved complaints to maintain satisfaction