Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining areas for optimal guest experience.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Cashier
Dicks Sporting Goods
05.2023 - 05.2024
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Communication Studies
SUNY College At Oswego
Oswego, NY
05.2024
Associate of Science -
Adirondack Community College
12.2022
High School Diploma -
Corinth High School
06.2020
Skills
Service Quality
Excellent Communication Skills
Organizational Skills
Flexibility
Leadership
Customer Service
Customer Assistance
Service planning
Client Advocacy
Additional Information
Helped provide students, faculty, and staff with FREE non-perishable food, toiletries, health products, and professional and winter apparel at SUNY Oswego
Worked at front desk
Stocked shelves
Organized clothing
Accomplishments
Student Athlete Deans List at SUNY Adirondack (2021-2022)
Foreign Language Honor Society (2016-2020)
Field Hockey Adirondack League All-Star (2018)
Certification
Serve as the official spokesperson on behalf of the team
Design the practice plans in consultation
Establish rules for the team and oversee the supervision of the players
Assist with player evaluation and the player selection process