Dynamic and compassionate Medical Assistant with a proven track record at Corewell Neurosurgery Troy. Expert in insurance verification and clinical documentation, ensuring seamless patient care. Recognized for building strong patient relationships and maintaining HIPAA compliance. Reliable team player committed to enhancing operational efficiency and delivering exceptional patient-focused care.
Overview
7
7
years of professional experience
Work History
Bakery Clerk
Kroger
03.2025 - Current
Verified product freshness by checking expiration dates and rotating stock to prevent spoilage.
Delivered exceptional customer service while balancing multiple tasks during peak periods.
Prepared fresh baked goods daily, ensuring consistent quality standards for all products.
Showcased baked goods, cakes, and pies through strategic arrangement of bakery displays.
Maintained organized and tidy work area to meet cleanliness standards.
Medical Assistant
Corewell Neurosurgery Troy
08.2018 - 03.2025
Sanitized and organized exam rooms while restocking medical equipment efficiently.
Obtained comprehensive client medical histories, including medication, symptoms, and allergies.
Directed patients to exam rooms, addressing questions and preparing for physician examinations.
Managed medical records through filing, organizing, and scanning documents accurately.
Built strong patient relationships through effective communication that fostered trust.
Maintained a clean clinical environment by adhering to infection control guidelines.
Documented medical histories, vital signs, and medications thoroughly for seamless care.
Monitored medical supply levels and submitted timely replenishment orders.
Called and faxed pharmacies to submit prescriptions and refills.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Oriented and trained new staff on proper procedures and policies.
Skilled at working independently and collaboratively in a team environment.
Maintained accurate records of all scheduled surgeries and related appointments, contributing to smooth operations.
Contacted insurance companies to obtain authorizations and gathered all related medical records.
Collaborated with surgeons to optimize schedules, ensuring timely access to necessary procedures.
Education
Medical Assistant Certification - Allied Health Professionals
Dorsey College
Madison Heights, MI
09-2018
Skills
Punctual and reliable
Insurance verification
Appointment setting
Compassionate caregiver
Team collaboration
HIPAA compliance
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
CPR
Professionalism and ethics
Timeline
Bakery Clerk
Kroger
03.2025 - Current
Medical Assistant
Corewell Neurosurgery Troy
08.2018 - 03.2025
Medical Assistant Certification - Allied Health Professionals