Paige Macon
Chick-fil-A
Baytown,TX
2
years of professional experience
Customer Service Professional experienced in fast-paced retail and food service environments. Delivered exceptional guest experiences through effective teamwork, attention to detail, and quick problem-solving. Focused on enhancing operational efficiency and building strong relationships with customers.
Work History
Team Member
6 Months- Delivered friendly customer service while taking accurate orders and resolving routine guest requests.
- Supported drive-thru operations by coordinating order flow and timely handoff service.
- Operated POS system to process transactions and maintain accurate order entry.
- Prepared menu items following food safety, quality, and portioning standards.
- Maintained clean dining, kitchen, and service areas to support sanitation standards.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by quickly helping each person find desired items.
Sales Associate
1 Year 1 Month- Assisted customers with product selection, styling recommendations, and attentive in-store service.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to support visual presentation standards.
- Restocked inventory and monitored floor supply levels throughout shifts.
- Answered customer questions about sizing, fabrics, and product availability.
- Supported fitting room operations by retrieving items and maintaining cleanliness.
- Collaborated with team members to uphold efficient daily store operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate of Arts - General Studies
Skills
Customer service
Attention to detail
Problem-solving
Cleaning
Organizing work stations
Team collaboration
Sanitation standards
Teamwork and collaboration
Operational compliance
Team building
Product handling
Goal setting and achievement
Goal achievement
Heavy lifting
Positive attitude
Timeline
Team Member
Chick-fil-A
04.2026 - CurrentRead More
Sales Associate
All About You Boutique
02.2025 - 03.2026Read More
Lee College
Associate of Arts from General Studies
Read More