Paige Mattick
Hays,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nurse Aide position. Ready to help the team achieve exceptional patient care.
Overview
3
3
years of professional experience
Work History
Train Conductor
The Broadmoor Manitou And Pikes Peak Cog Railway
05.2022 - 08.2022
- Guided groups of up to 250 people on scheduled tours.
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards.
- Assisted in emergency situations by providing first aid or coordinating response efforts when necessary.
- Improved on-time performance with effective communication between train crew members and dispatchers.
- Provided exceptional customer service, assisting passengers with boarding, seating, and luggage storage.
- Served as a mentor to new hires, sharing expertise in railway operations and ensuring they were well-prepared and knowledgeable about their assigned tours before leading them independently.
- Enhanced visitor experience by providing engaging and informative tours of the attraction.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Maintained vehicles and audio equipment to keep resources working and available for tour use.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Checked tour vehicles for cleanliness, safety and functionality.
Papa Murphy's Crew Member
Papa Murphy's Take And Bake Pizza
04.2019 - 06.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
Bachelor of Science - Biology
Fort Hays State University
Hays, KS05.2025
Skills
- Maintaining Safety
- Problem-Solving
- Time Management
- Public Speaking
Timeline
Train Conductor
The Broadmoor Manitou And Pikes Peak Cog Railway
05.2022 - 08.2022
Papa Murphy's Crew Member
Papa Murphy's Take And Bake Pizza
04.2019 - 06.2021
Bachelor of Science - Biology
Fort Hays State University
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