Dynamic Correctional Officer with extensive experience at the Arizona Department of Corrections, skilled in crisis management and verbal de-escalation. Proven track record in maintaining safety and security, effectively managing inmate behavior, and implementing non-violent intervention techniques. Committed to ethical standards and fostering positive relationships within a challenging environment.
Overview
8
8
years of professional experience
4
4
Certification
Work History
Correctional Officer
Arizona Department of Corrections
Buckeye, AZ
05.2017 - Current
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Inspected cells and conducted random searches of common areas.
Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Applied nonviolent response tools and physical restraint during problematic situations.
Received property from incoming inmates, provided receipts, and inspected items for contraband.
Transported inmates to and from medical and dental appointments, funerals, work details, and court hearings.
Monitored inmate behavior and reported incidents to supervisors promptly.
Facilitated communication between inmates and staff to resolve conflicts.
Assisted in emergency response procedures during critical incidents.
Visitation officer, sanitation officer, mail and property officer - Operations 2023 - Present.
Recorded daily activities and incidents in detailed reports for documentation.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZ
05.2010
Skills
Trained in defensive tactics
File and record maintenance
Visitation guidelines understanding
Behavioral disorders familiarity
First aid and CPR certified
Evidence preservation
Excellent problem solver
Ethical standards of conduct
Equipment inventory
Mentorship
Safety
Observation
Accountability
Policy enforcement
Safety protocols
Search procedures
Emergency response
Situational awareness
Verbal de-escalation
Decision making
Active listening
Search and seize procedures
Visitation oversight
Records management
Contraband seizure
First aid training
Non-violent intervention
Relationship building and management
Radio communication
Inmate supervision
Report writing
Crisis management
Conflict resolution
Accomplishments
Averted a potential riot by effectively handling a confrontational situation with other corrections team members.( Stiner incident 7/31/2020)
Recognized as a Exceptional Advisor during C.O.T.A for outstanding performance and team contributions.