Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Paige Miller

Paige Miller

Washington ,DC

Summary

Account Manager with over 4 years of progressive experience in client relations, account management, and team leadership. Demonstrated ability to manage and grow local accounts, leading to top sales performance and high customer satisfaction ratings. Excels in leveraging skills in CRM and data entry to enhance operational efficiencies and customer satisfaction. Committed to enhancing operational procedures, with a keen focus on detail, ensuring efficient service delivery and client success.

Overview

4
4
years of professional experience

Work History

Account Manager

Millennium Health
04.2024 - Current
  • Develop and nurture relationships with 70 client accounts in assigned regions
  • Schedule and deliver field training sessions with customers/clients and their staff
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Assistant Manager

Enterprise
02.2023 - 04.2024
  • Led and mentored a team of 7 direct reports, achieving top sales in area for Sep 23 and 91 % employee satisfaction on average.
  • Managed $4M in assets and several local accounts, ensuring repeat business and client satisfaction
  • Trained team members in effective customer communication, resolving issues and providing solutions
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Management Assistant, Management Trainee

Enterprise
03.2021 - 02.2023
  • Achieved consistent sales targets, ensuring high client satisfaction and repeat business.
  • Oversaw fleet of 300 vehicles, optimizing utilization and reducing downtime.
  • Trained new hires on company policies, enhancing team performance and compliance.
  • Conducted regular vehicle audits, ensuring safety and quality standards were met.
  • Implemented digital tracking for fleet maintenance, improving operational efficiency.

Sales & Marketing Assistant

PowerGear
09.2020 - 03.2021
  • Created new tracking management plan, and coordinated with teams to ensure seamless integration of new tracking system companywide.
  • Managed a book of 25 customers by fulfilling customer orders, processing invoices, and ensuring on time delivery, while maintaining a high level of customer satisfaction.
  • Contributed creative solutions for website enhancements, increasing user engagement through improved web design, content, and copy.
  • Responded to new customer inquiries and order requests


Sales Admin/SDR

Kiavi (formerly LendingHome)
01.2020 - 04.2020
  • Utilized Salesforce to enrich leads; Maintained high accuracy in CRM data entries, increasing Account Executive efficiency.
  • Successfully prospected and enriched 800 leads and completed hand-offs to Account Executives resulting in 86 first meetings Booked
  • Vocalized feedback to support sales team initiatives, improving lead qualification processes.
  • Provided progress reports to the Director of Sales, maintaining transparency and addressing obstacles.

Education

Bachelor of Science - Marketing

Florida Gulf Coast University
Fort Myers, FL
2020

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Sales Development
  • Strategic Account Planning
  • Operations
  • Team Leadership

Timeline

Account Manager

Millennium Health
04.2024 - Current

Assistant Manager

Enterprise
02.2023 - 04.2024

Management Assistant, Management Trainee

Enterprise
03.2021 - 02.2023

Sales & Marketing Assistant

PowerGear
09.2020 - 03.2021

Sales Admin/SDR

Kiavi (formerly LendingHome)
01.2020 - 04.2020

Bachelor of Science - Marketing

Florida Gulf Coast University

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Paige Miller