Overview
Work History
Skills
Timeline
Generic

Paige Miller

Lexington,KY

Overview

11
11
years of professional experience

Work History

Front Desk Associate

Doubletree Suites By Hilton
Lexington, KY
02.2017 - Current
  • Use costumer service skills to make guest feel welcomed and comfortable during stay.


  • Lead second shift at a full service hotel.


  • Balance room totals to prevent over sell on room types.


  • Contact housekeeping and/or maintenance on room conditions.


  • Resolved intense guest issues to better satisfy guest's stay.


  • Assist with large and small banquet functions.


  • Coronate with sales team, banquets, and kitchen on events at hotel.


Front Desk Associate/Night Auditor

Residence Inn By Marriot
Lexington, KY
08.2016 - 02.2017
  • Assign rooms and check-in guest.


  • Print, copy, and file end of day reports.


  • Assists with breakfast set-up for in-house and departing guest.


  • Assisted with housekeeping and laundry departments.

Front Desk Agent

Hampton Inn By Hilton
Lexington, KY
03.2014 - 07.2015
  • Greeted guest upon arrival.


  • Baked cookies for guest.


  • Assist with clean-up around pool area.


  • Did nightly walk throughs of hotel during down time for safety reasons.



Front Desk Agent

Residence Inn By Marriot
Lexington, KY
08.2013 - 03.2014
  • Greet and check guest into long term stay rooms.


  • Assist with weekly receptions.


  • Run towels, blankets, pillows, and etc. to guest rooms.


  • Assist with guest networking

Skills

  • Two-Way Radio Operation
  • Checking Reservations
  • Transportation Arrangements
  • Credit Card Handling

Timeline

Front Desk Associate

Doubletree Suites By Hilton
02.2017 - Current

Front Desk Associate/Night Auditor

Residence Inn By Marriot
08.2016 - 02.2017

Front Desk Agent

Hampton Inn By Hilton
03.2014 - 07.2015

Front Desk Agent

Residence Inn By Marriot
08.2013 - 03.2014
Paige Miller