Paige Miller
Lexington,KY
Overview
11
11
years of professional experience
Work History
Front Desk Associate
Doubletree Suites By Hilton
Lexington, KY
02.2017 - Current
- Use costumer service skills to make guest feel welcomed and comfortable during stay.
- Lead second shift at a full service hotel.
- Balance room totals to prevent over sell on room types.
- Contact housekeeping and/or maintenance on room conditions.
- Resolved intense guest issues to better satisfy guest's stay.
- Assist with large and small banquet functions.
- Coronate with sales team, banquets, and kitchen on events at hotel.
Front Desk Associate/Night Auditor
Residence Inn By Marriot
Lexington, KY
08.2016 - 02.2017
- Assign rooms and check-in guest.
- Print, copy, and file end of day reports.
- Assists with breakfast set-up for in-house and departing guest.
- Assisted with housekeeping and laundry departments.
Front Desk Agent
Hampton Inn By Hilton
Lexington, KY
03.2014 - 07.2015
- Greeted guest upon arrival.
- Baked cookies for guest.
- Assist with clean-up around pool area.
- Did nightly walk throughs of hotel during down time for safety reasons.
Front Desk Agent
Residence Inn By Marriot
Lexington, KY
08.2013 - 03.2014
- Greet and check guest into long term stay rooms.
- Assist with weekly receptions.
- Run towels, blankets, pillows, and etc. to guest rooms.
- Assist with guest networking
Skills
- Two-Way Radio Operation
- Checking Reservations
- Transportation Arrangements
- Credit Card Handling
Timeline
Front Desk Associate
Doubletree Suites By Hilton
02.2017 - Current
Front Desk Associate/Night Auditor
Residence Inn By Marriot
08.2016 - 02.2017
Front Desk Agent
Hampton Inn By Hilton
03.2014 - 07.2015
Front Desk Agent
Residence Inn By Marriot
08.2013 - 03.2014