Paige Mitchell
Dallas,TX
Summary
Dedicated professional with demonstrated strengths in customer service and time management. A Product Management Specialist with over five years of experience working with customers of all backgrounds using verbal and written communication that contributes to company's success.
Overview
3
3
years of professional experience
Work History
Tax Specialist
Paycom Payroll LLC
Grapevine, TX
01.2024 - Current
- Analyzed financial documents to ensure accuracy of information reported on tax forms.
- Ensured compliance with applicable federal, state, and local laws governing taxation policies.
- Helped individual clients, trusts, partnerships, and corporations maintain compliance with tax and reporting laws.
- Responded promptly to client inquiries related to their taxes or other fiscal matters.
Banking Risk Managment Specialist
Paycom Payroll LLC
Oklahoma City
03.2023 - 01.2024
- Employed refined project management skills for task completion.
- Researched and analyzed customer feedback to identify areas of improvement.
- Analyzed key performance indicators to identify effective strategies.
- Assessed risk management strategies to minimize potential losses.
New Client Setup Administrative Assistant
Paycom Payroll LLC
Oklahoma City, OK
08.2021 - 03.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Proofread content for typo-free emails and documentation.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Performed data entry tasks to ensure record accuracy.
Education
Some College (No Degree) - Business Administration
Langston University
Langston, OKSkills
- Research proficiency
- Compliance knowledge
- Microsoft Word proficiency
- Customer Support
- Payroll Administration
- Client Relations
- Meeting deadlines
Timeline
Tax Specialist
Paycom Payroll LLC
01.2024 - Current
Banking Risk Managment Specialist
Paycom Payroll LLC
03.2023 - 01.2024
New Client Setup Administrative Assistant
Paycom Payroll LLC
08.2021 - 03.2023
Some College (No Degree) - Business Administration
Langston University
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