Zachary Supinski
Cantonment,FL
Summary
Dynamic Tax Specialist with a proven track record at ADP, adept in tax advisory services and compliance. Skilled in tax research and documentation, I enhance client satisfaction through effective communication and problem-solving. Committed to minimizing liabilities and improving tax processes, I thrive in collaborative environments, ensuring seamless operations and client success.
Overview
8
8
years of professional experience
Work History
Tax Specialist
ADP- Automated Data Processing
Remote
09.2021 - Current
- Provided support in resolving client inquiries related to payroll tax issues or filings.
- Investigated evolving payroll tax legislation to improve service options.
- Developed training materials for junior staff on complex payroll tax topics and compliance standards.
- Facilitated communication across cross-functional teams to streamline tax-related processes.
- Managed client communications regarding audits, inquiries, and tax law changes to maintain strong relationships.
Funder
Honda Financial Services
Alpharetta, GA
03.2021 - 09.2021
- Analyzed financial data to assess loan applications and ensure compliance with underwriting guidelines.
- Facilitated training sessions for new staff on financial systems and customer service protocols.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track and log status of loans.
- Processed loan applications and monitored progress from start to finish.
Member Service Representative
Navy Federal Credit Union
Pensacola, FL
04.2019 - 02.2021
- Assisted members with account inquiries and transaction requests, ensuring timely and accurate service.
- Provided support in resolving member issues through effective communication and problem-solving skills.
- Educated members on credit union products and services, enhancing overall customer experience.
- Maintained up-to-date knowledge of policies and procedures to ensure compliance and accuracy in transactions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assistant Manager
Newk's Eatery
Pensacola, FL
01.2018 - 04.2019
- Assisted in daily operations, ensuring smooth staff coordination and guest satisfaction.
- Supported inventory management processes, reducing waste and optimizing stock levels.
- Trained new team members on service standards and operational procedures.
- Resolved customer complaints effectively, fostering a positive dining environment.
Education
Bachelor of Science - History
University of South Alabama
Mobile, AL12.2017
Skills
- Tax advisory services
- Indirect taxation
- Tax process improvement
- Documentation skills
- Tax research
- File management
- Audit support
- Payroll administration
- Tax preparation
- Compliance
- Research proficiency
- PEO Payroll taxes
- State and local taxes
- Organization skills
- Payroll processing
- CRM software proficiency
- Client onboarding
- Customer relationship management
- Customer service
Timeline
Tax Specialist
ADP- Automated Data Processing
09.2021 - Current
Funder
Honda Financial Services
03.2021 - 09.2021
Member Service Representative
Navy Federal Credit Union
04.2019 - 02.2021
Assistant Manager
Newk's Eatery
01.2018 - 04.2019
Bachelor of Science - History
University of South Alabama