Paige Mitchell
Rocky Hill
Summary
Dynamic and results-driven professional with extensive experience at CVS, excelling in customer service and operations management. Proven track record in enhancing customer satisfaction and team performance through effective training and mentoring. Skilled in inventory control and problem-solving, fostering strong relationships with clients and vendors alike.
Overview
16
16
years of professional experience
Work History
Store Manager
CVS
05.2021 - Current
- Oversaw daily operations to ensure efficient store functionality and a safe environment for customers and employees.
- Managed inventory control, cash management, and store opening and closing procedures effectively.
- Resolved customer complaints promptly to strengthen relationships with clientele.
- Led store employees through proactive communication and constructive feedback in fast-paced settings.
- Assisted in hiring, training, and mentoring new staff members to enhance team capabilities.
- Maintained optimal product levels and organized backroom for effective ordering and stock rotation.
Operations Manager
CVS Pharmacy
05.2009 - 05.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
Education
High School Diploma -
Bristol Eastern High School
Bristol, CT05-2008
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store merchandising
- Goals and performance
Timeline
Store Manager
CVS
05.2021 - Current
Operations Manager
CVS Pharmacy
05.2009 - 05.2021
High School Diploma -
Bristol Eastern High School
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