Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Work History
Game Presenter
6 Months
Evolution Gaming | 01.2026 - 07.2026
Engaged players through interactive game presentations and live streaming.
Analyzed player feedback to improve presentation techniques and game offerings.
Collaborated with team members to create engaging gaming environments and themes.
Implemented best practices for maintaining high-quality broadcast standards during streams.
Host
1 Year 11 Months
Caffe Aldo Lamberti | 02.2024 - 01.2026
Greeted and seated guests promptly while maintaining a warm and welcoming atmosphere.
Oversaw guest reservations using an online platform and waitlists using a reservation platform.
Communicated effectively with servers and kitchen staff to ensure efficient table turnover.
Provided accurate wait- time estimates and kept guests informed during busy periods.
Maintained cleanliness and organization of the host stand and dining area.
Handled phone inquiries regarding orders and guest questions, ensuring clear communication and satisfaction.
Retail
10 Months
Bath & Body Works | 05.2022 - 03.2023
Created a welcoming atmosphere to improve overall customer satisfaction.
Supported product replenishment to maintain a full and abundant store, optimizing product availability for customers.
Coordinated marketing placements and updated visual displays.
Specialist
11 Months
Krispy Kreme Doughnuts | 06.2021 - 05.2022
Completed customer orders with accuracy and efficiency, enhancing customer satisfaction.
Inspected products for quality to uphold company standards and ensure customer trust.
Restocked inventory regularly to maintain product freshness and availability.