PAIGE PALMER
Cedar Rapids School District
North Liberty,IA
5
years of professional experience
Client-focused professional skilled in client assessment, team collaboration, and problem-solving. Expertise in engagement outreach and service delivery enhancement. Strong communicator with active listening abilities, committed to fostering trust and driving effective teamwork in diverse communities.
Work History
Engagement Specialist
2 Months- Facilitated family engagement outreach and student communication for Cedar Rapids School District.
- Collaborated with teachers, counselors, and staff to address and resolve engagement concerns.
- Planned events related to customer engagement while ensuring compliance with all relevant regulations.
- Analyzed customer feedback to identify opportunities for improvement in service delivery.
- Organized and facilitated webinars to educate clients on new products and services.
Social Worker 2
1 Year 2 Months- Conducted social work assessments for Iowa Department of Health and Human Services clients.
- Coordinated referrals to community resources, treatment programs, and support services.
- Explained eligibility rules and service options to clients and family members.
Family Support Specialist
9 Months- Coordinated family support services, aligning care plans with client needs and community resources.
- Documented case notes, assessments, and service updates to maintain accurate client records.
- Communicated with families, caregivers, and providers to resolve care concerns and strengthen support.
- Reviewed eligibility requirements and guided clients through intake and referral processes.
Server/Bartender
8 Months- Assisted guests with inquiries and requests by providing prompt, friendly table service in BK's Boathouse dining room.
- Prepared cocktails and poured drinks to BK's Boathouse bar standards.
- Managed financial transactions to ensure accurate billing and processing of card and tip transactions.
- Resupplied bar inventory to support continuous operations during shifts, and glassware during BK's Boathouse service shifts.
- Juggled multiple responsibilities efficiently within a fast-paced, high-pressure environment.
Education
Bachelor of Science - Criminal Justice, Sociology
- Women's Volleyball
- GPA: 3.2
Skills
Client engagement strategies
Community outreach
Event planning
Client assessment
Customer service
Effective communication
Active listening
Strong teamwork
Problem-solving
Multitasking
Timeline
Engagement Specialist
Cedar Rapids School District
08.2026 - CurrentRead More
Social Worker 2
Iowa Department Of Health and Human Services
06.2025 - 08.2026Read More
Family Support Specialist
Addus Home Care
08.2024 - 05.2025Read More
Server/Bartender
Bk's Boathouse
11.2021 - 07.2022Read More
Illinois College
Bachelor of Science from Criminal Justice, Sociology
Read More