Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Paige Palmer

Rochester,USA

Summary

Certified Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.

Overview

6
6
years of professional experience

Work History

Certified Pharmacy Technician

Walgreens (Transferred from Walgreens in Roch)
Lexington, NC
06.2025 - Current
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Generated labels for compounded medications using an automated system.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Monitored stock levels of medications in the pharmacy's inventory system.

Pharmacy Technician

Walgreens Pharmacy
Rochester, NY
11.2022 - 06.2025
  • Monitored inventory levels of commonly used drugs and placed orders when necessary
  • Restocked shelves with new supplies of medications as needed
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
  • Collaborated with other healthcare professionals to ensure optimal patient care
  • Assisted pharmacists in filling prescriptions accurately and efficiently
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.

Kennel Staff Member

Riverside Pet Retreat
Rochester, NY
07.2021 - 10.2022
  • Handled customer inquiries regarding reservations via e-mail and phone
  • Maintained client profiles, vaccination records, and payments through eVet
  • Engaged clients and collected payments through Weave (a CRM)
  • Streamlined department procedures to increase operational efficiency
  • Oversaw day-to-day business operations and worked on special projects
  • Addressed and resolved client concerns to ensure customer satisfaction

Pets Hotel Associate

PetSmart
Rochester, NY
11.2019 - 06.2021
  • Oversaw individual pets and pets of up to groups of 16 during 4-8 hour shifts
  • Maintained proper pet well-being through proper grooming and regular exercise
  • Developed interpersonal skills by assisting customers with product purchases and pet-related inquiries
  • Trained and led new employees on current company policies and procedures

Education

High School Diploma -

John F. Kennedy High School
Buffalo, NY
06.2015

Skills

  • Communication skills
  • Team player
  • Initiative
  • Quick learner
  • Medication preparation
  • Inventory management
  • Patient data entry
  • Customer service
  • Pharmacy software

Certifications

  • Certified Pharmacy Technician (CPhT) - PTCB

Timeline

Certified Pharmacy Technician

Walgreens (Transferred from Walgreens in Roch)
06.2025 - Current

Pharmacy Technician

Walgreens Pharmacy
11.2022 - 06.2025

Kennel Staff Member

Riverside Pet Retreat
07.2021 - 10.2022

Pets Hotel Associate

PetSmart
11.2019 - 06.2021

High School Diploma -

John F. Kennedy High School