Certified Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens (Transferred from Walgreens in Roch)
Lexington, NC
06.2025 - Current
Maintained pharmacy inventory by restocking shelves with medications and supplies.
Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
Answered questions from customers regarding insurance coverage eligibility requirements.
Generated labels for compounded medications using an automated system.
Resolved customer complaints regarding product quality or quantity issues.
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Performed administrative duties such as filing, data entry, answering phones.
Processed third-party insurance claims for reimbursement of pharmaceuticals.
Monitored stock levels of medications in the pharmacy's inventory system.
Pharmacy Technician
Walgreens Pharmacy
Rochester, NY
11.2022 - 06.2025
Monitored inventory levels of commonly used drugs and placed orders when necessary
Restocked shelves with new supplies of medications as needed
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
Collaborated with other healthcare professionals to ensure optimal patient care
Assisted pharmacists in filling prescriptions accurately and efficiently
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards
Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Kennel Staff Member
Riverside Pet Retreat
Rochester, NY
07.2021 - 10.2022
Handled customer inquiries regarding reservations via e-mail and phone
Maintained client profiles, vaccination records, and payments through eVet
Engaged clients and collected payments through Weave (a CRM)
Streamlined department procedures to increase operational efficiency
Oversaw day-to-day business operations and worked on special projects
Addressed and resolved client concerns to ensure customer satisfaction
Pets Hotel Associate
PetSmart
Rochester, NY
11.2019 - 06.2021
Oversaw individual pets and pets of up to groups of 16 during 4-8 hour shifts
Maintained proper pet well-being through proper grooming and regular exercise
Developed interpersonal skills by assisting customers with product purchases and pet-related inquiries
Trained and led new employees on current company policies and procedures