Paige Paul
Jacksonville,FL
Summary
Encouraging and analytical problem-solver with talents for team building, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Ensured company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Manager
The Loop Pizza Grill
05.2020 - Current
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained records of service transactions and customer feedback for future reference.
- Hired, trained and supervised team of service staff members to meet business goals.
- Established team priorities, and maintained schedules on weekly basis.
- Organized monthly meetings, used powerpoint presentations to establish clear benchmarks in quality service and maintain team productivity.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability. Increased weekly sales by 25% over 2 year timespan.
Childcare Worker
Jewish Community Alliance
04.2018 - 09.2018
- Responsible for ages 3 months to 9 years old.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, and educational activities while maintaining safe and orderly group.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
High School Diploma -
Florida State College At Jacksonville
Jacksonville, FL04.2020
Skills
- Staff Management
- Risk Management
- Business Development
- Quality Assurance
- Critical Thinking
- Time Management
- Upselling
- Guest Satisfaction
- Stress Tolerance
- Customer Service Management
- Adaptability and Flexibility
Certification
Licensed Certified Food Manager: (Tested by Prometric) 02/22/2022-02/22/2027
Timeline
Service Manager
The Loop Pizza Grill
05.2020 - Current
Childcare Worker
Jewish Community Alliance
04.2018 - 09.2018
High School Diploma -
Florida State College At Jacksonville
Licensed Certified Food Manager: (Tested by Prometric) 02/22/2022-02/22/2027
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