PAIGE PHILLIPPE
Kansas City,MO
Summary
Within a short span of time in the apartment industry, I’ve made significant strides in my career, beginning as a leasing agent and earning a promotion to assistant manager in just eight months. My dedication and performance were recognized when I received the 'Leasing Rookie of the Year' award from the Apartment Association of Kansas City (AAKC) at this year's Crystal Merits.
Currently, I’m further advancing my professional development by pursuing my Certified Apartment Manager (CAM) certification.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
51 Main
Kansas City, MO
11.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Consultant
Leasing Consultant
Kansas City, MO
03.2024 - 11.2024
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area.
Server
Margaritas North
Kansas City, MO
10.2019 - 03.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Assisted with training of new staff members.
- Memorized menu to help diners make informed meal choices.
Cashier
Beauty Brands
Olathe, KS
11.2020 - 01.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
Education
High School Diploma - undefined
Staley
Kansas City, MO05.2022
Skills
- Local market conditions
- Business processes and procedures
- Creative Problem-Solving
- Leasing Terms and Specifications
- Fair housing laws
- Customer Service
Timeline
Assistant Property Manager
51 Main
11.2024 - Current
Leasing Consultant
Leasing Consultant
03.2024 - 11.2024
Cashier
Beauty Brands
11.2020 - 01.2021
Server
Margaritas North
10.2019 - 03.2024
High School Diploma - undefined
Staley