Paige Ritter
Bozeman,US
Summary
Dynamic and compassionate healthcare professional with extensive experience at Cuyuna Regional Medical Center, adept in patient care and vital signs monitoring. Excelled in providing empathetic patient support and maintaining confidentiality, ensuring high-quality care and patient satisfaction. Proven ability to work collaboratively in fast-paced environments, enhancing team efficiency and patient outcomes. Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations and committed to executing sales, service, and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Cuyuna Outfitters
Crosby, MN
05.2024 - 08.2024
- Inspected purchased items for defects before handing them over to customers.
- Operated point-of-sale systems accurately to process payments from customers.
- Kept informed about new products arriving at the store regularly.
- Bagged or packaged purchases and wrapped gifts.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Handled customer complaints in a professional manner.
PRE-POST OP CNA
Cuyuna Regional Medical Center
Crosby, MN
12.2022 - 08.2024
- Measured and recorded food and liquid intake and urinary and fecal output
- Collected data regarding patients' diseases, conditions, and treatment plans
- Recorded height and weight of patients
- Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine
- Managed multiple tasks effectively while maintaining composure under pressure situations
- Assisted with admission and discharge processes to provide continuity of care
- Collaborated with nursing staff to ensure quality care delivery to patients
- Explained medical instructions to patients and family members
- Assisted with range of motion exercises, ambulation and positioning of bedridden patients
- Participated in educational activities to stay up-to-date with best practices in nursing
- Answered patient call signals, signal lights or bells to determine patient needs
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Reported any change in patient condition promptly to the nurse supervisor
- Developed trusting relationships and provided emotional support to patients and families
- Exercised comatose, paralyzed, and immobile patients
- Observed patient's responses, reactions, and changes to medications
- Shaved and drape patients to prepare them for surgery, treatment, and examination
- Maintained accurate records of patient care, condition, progress, and concerns
- Provided emotional support and encouragement to enhance self-esteem of patients
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
- Observed infection control procedures and guidelines to safeguard patients and teams
- Assessed patient needs for additional services or equipment requirements
- Utilized critical thinking skills to prioritize tasks based on patient needs
- Supplied, collected and emptied bedpans
- Maintained a clean environment for the safety of patients by following infection control protocols
- Followed manufacturer's instructions when using selected equipment, accounting for patient's size, preexisting conditions, and age
- Assisted nurses and physicians in operation of medical equipment and provision of patient care
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Adjusted oxygen levels to verify patient comfort
- Kept patient information confidential to protect organization's value
- Cleaned and sanitized patient rooms and examination rooms
- Stocked patient rooms and supply areas to meet patient care needs
- Positioned or held patients in position for surgical preparation
- Recorded daily observations regarding patient condition in medical records
CERTIFIED NURSING ASSISTANT
Cuyuna Regional Medical Center
Crosby, MN
11.2022 - 11.2023
- Kept patient information confidential to protect organization's value
- Exercised comatose, paralyzed, and immobile patients
- Assisted residents with daily activities like bathing, dressing, medication management, and ensuring residents overall are well-being and comfort
- Additionally, engage residents in social activities, monitor their health conditions and provide emotional support
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
- Encouraged patient participation in activities designed for their physical and mental health improvement
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
- Prepared and served food trays
- Checked vital signs and recorded intake information to monitor patient stability
- Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables, and stretchers
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Applied clean dressings, slings and support bandages
- Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine
- Performed basic nursing procedures such as taking temperatures and pulse rates
- Kept up-to-date on all safety protocols related to the job role
- Turned bedridden patients to avoid bedsores
- Established special connections with patients through empathy and relationship-building techniques
- Prepared residents for meals and assisted with feeding
Barback
Trailside Tavern
Crosby, MN
07.2022 - 08.2023
- Stocked customer service stations with paper products or beverage preparation items.
- Took food and drinks to bar and table customers.
- Continuously monitored beverage stock levels during peak hours of operation.
- Facilitated quick and efficient service by setting up bartender stations before shifts.
- Worked closely with team members to ensure customers received high-quality service.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Made friendly conversations with customers to provide an enjoyable bar experience.
Education
BACHELOR OF SCIENCE (B.S.) - Business Management
Montana State University
Bozeman, MT, US05-2028
High School Diploma -
Crosslake Community School
Cross Lake, MN05-2024
Skills
- Patient Care
- Patient Transfers
- Vital signs monitoring
- Dressing assistance
- Basic Life Support
- Compassion and Empathy
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-Solving
- HIPAA Compliance
- Direct Patient Care
- Dementia and Alzheimer's knowledge
- Reliable team player
- Safety Precautions
- Documenting behaviors
- Bedside manner
- End of life care
- Electronic Charting
- Compassionate caregiver
- Responding to emergencies
- Supporting personal needs
- Ambulation Assistance
- Trustworthy companion
- Medical terminology knowledge
- Healthcare ethics
- Adaptable
- Light Housekeeping
- Observing responses
- Specimen Collection
- Care plan implementation
- Inpatient Care
- Patient Assessments
- Valid MN driver's license
- Outpatient Care
- Account assistance
- Cash register operation
- Teamwork
- Conflict resolution
- Data entry
- Teamwork and collaboration
- Fitting room maintenance
- Retail sales
- Discount application
- Event coordination
- Returns and exchanges
- Stockroom safety procedures
- Transaction processing
- Fluent in English
Certification
Nursing Assistant Certificate, 10850706
Affiliations
- Golfer
Timeline
Retail Sales Associate
Cuyuna Outfitters
05.2024 - 08.2024
PRE-POST OP CNA
Cuyuna Regional Medical Center
12.2022 - 08.2024
CERTIFIED NURSING ASSISTANT
Cuyuna Regional Medical Center
11.2022 - 11.2023
Barback
Trailside Tavern
07.2022 - 08.2023
BACHELOR OF SCIENCE (B.S.) - Business Management
Montana State University
High School Diploma -
Crosslake Community School