Open To Work
PAIGE ROBERTSON
Marketing Manager
Redlands,CA
Summary
Strategic operations and project management professional with a strong track record in high-volume environments. Focused on executing operational strategies, enhancing labor efficiency, and developing high-performing teams that drive growth and protect margins.
Overview
9
9
years of professional experience
Work History
Project Manager
Four Corners Coffee Bar & Eatery
Redlands, United States
02.2025 - Current
- Partner with ownership to execute operational strategy and support regional growth initiatives across Southern California.
- Designed and implemented structured onboarding and training systems to improve scalability and execution consistency.
- Implemented digital compliance and workflow tracking systems to enhance accountability and quality assurance standards.
- Led inventory optimization and cost-control initiatives to reduce waste and protect operating margins.
- Oversee workforce planning, recruitment, and performance management across daily operations.
Team Leader, Operations & Marketing Strategy
Chick-fil-A
Redlands, United States
12.2022 - 03.2025
- Directed daily operations in a high-revenue unit serving 100-260+ customers per hour while maintaining disciplined labor-to-sales ratios.
- Managed labor forecasting and payroll allocation aligned with profitability targets.
- Analyzed sales KPIs and collaborated with senior leadership to implement operational improvements.
- Developed emerging leaders in financial reporting, inventory management, and accountability practices.
- Supported marketing and community engagement initiatives to drive traffic growth and brand visibility.
Shift Supervisor
Starbucks
Loma Linda, United States
07.2021 - 11.2022
- Oversaw daily sales performance, labor deployment, and inventory procurement.
- Managed financial controls including deposits and reporting to ensure fiscal accuracy.
- Strengthened onboarding and coaching practices to improve team productivity.
Shift & Marketing Leader
Chick-fil-A
Costa Mesa, United States
02.2018 - 07.2021
- Managed workforce scheduling and labor cost controls in a sustained high-volume environment (150-270+ transactions per hour).
- Monitored daily sales performance and supported operator-led revenue initiatives.
- Coordinated external marketing events and recruitment campaigns to expand brand engagement.
Education
Associate of Science - Business & Marketing
Moreno Valley College
Moreno Valley, CA01-2026
Bachelor of Science - Communications
Vanguard University
Costa Mesa, CA05-2021
Skills
- Operations Strategy & Execution
- Project Planning & Timeline Management
- Financial & Labor Cost Optimization
- KPI Analysis & Performance Reporting
- Process Design & Workflow Improvement
- Corporate Development & Growth Support
- Marketing Operations & Community Engagement
- Talent Development & Organizational Leadership
- Google Workspace
- Microsoft Office Suite
- Workforce training
- Staff management
- Brand development
- Data analytics
- Content coordination
- Retail marketing
- Social media marketing
- Customer relationship management (CRM)
Personal Information
Work Permit: Authorized to Work in the United States
Selected Achievements And Credentials
- ServSafe Certified - Management
- Recognized as Highly Proficient in Verbal Communication, Written Communication (Advanced), and Customer Focus & Orientation
- Demonstrated Highly Proficient capability in Project Timeline Management and prioritization of deliverables
- Highly Proficient in Social Media strategy, platform functionality, and audience engagement best practices
- Consistent track record of leading high-volume operational environments while maintaining compliance and financial discipline
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"No matter who you are, where you're from, your skin color, your gender identity, just speak yourself."
Kim Namjoon, aka "RM" of BTS
Timeline
Project Manager
Four Corners Coffee Bar & Eatery
02.2025 - Current
Team Leader, Operations & Marketing Strategy
Chick-fil-A
12.2022 - 03.2025
Shift Supervisor
Starbucks
07.2021 - 11.2022
Shift & Marketing Leader
Chick-fil-A
02.2018 - 07.2021
Associate of Science - Business & Marketing
Moreno Valley College
Bachelor of Science - Communications
Vanguard University