Paige Sikes
Buena Park
Summary
Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Director of Food & Beverage
PSQ Productions
07.2025 - Current
- Led strategic initiatives to enhance production efficiency and streamline workflows across multiple departments.
- Developed and implemented operational policies that improved project delivery timelines and quality standards.
- Mentored senior management and staff, fostering a culture of continuous improvement and professional development.
- Oversaw budgeting processes, ensuring financial accountability while maximizing resource allocation for projects.
- Analyzed market trends to inform decision-making, aligning production strategies with industry demands and client needs.
- Collaborated with cross-functional teams to drive innovative solutions, enhancing product offerings and client satisfaction.
- Established key performance indicators to monitor progress and adjust strategies for optimal operational effectiveness.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
Director of Concessions
Legends Hospitality
01.2023 - Current
- Primary responsibility is the operational planning and oversight of the Concessions and Vending department with managing 60MM in revenue annually with four salaried managers reporting to me
- Responsible for driving entire “off season” process of subsequent year planning
- Including, but not limited to, prior year financial recaps, full in-depth analysis of menu mix performance, and creating innovative new ways to save money and drive revenues
- Manage 50 individual concession stands with an additional 70 satellite portables, consisting of over 500 front line staff
- Manage a daily/monthly P & L to make any operational adjustments to maximize EBIT
- Worked directly with the client to make all decisions regarding how much staff to bring in to meet client's needs and company's financial goal simultaneously
- Fully immersed with the client to ensure advertising information was accurate and ballpark navigational resources for guests were always up to date
- Investigated and resolved complaints regarding food quality and service
- Maintained food and equipment inventories to support business demand
- Reviewed menus and analyzed recipes to assess labor and overhead costs.
Senior Concessions Manager
Legends Hospitality
01.2021 - 12.2022
- Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards
- Reviewed procedures and operational challenges to uncover service and safety improvements
- Kept accurate records in compliance with sanitation and food service requirements
- Established standards for personnel performance and customer service
- Investigated and resolved complaints regarding food quality and service
- Monitored compliance with health and fire regulations to reduce risk
- Reviewed menus and analyzed recipes to assess labor and overhead costs
- Assessed staffing needs and recruited staff, using methods such as newspaper advertisements and attendance at job fairs
- Maintained food and equipment inventories to support business demand.
Concessions Manager
Legends Hospitality
01.2020 - 12.2021
- Minimized staff turnover through appropriate selection, orientation, and training
- Developed training modules and documentation to train staff
- Conducted quality, timely performance feedback and performance appraisals
- Led and directed team members on effective methods, operations, and procedures.
Assistant Concessions Manager
Legends Hospitality
05.2017 - 12.2020
Supervisor of Concessions
Legends Hospitality
06.2015 - 05.2017
Accountant Assistant
Circle Moving & Storage
05.2008 - 05.2017
- Performed monthly billing documents, and processed invoices
- Answered phone calls and transferred them to the appropriate employees.
Stand Manager of Concessions
Legends Hospitality
05.2014 - 05.2015
Concessions Stand Worker
Legends Hospitality
03.2014 - 05.2014
Concession Cashier
Honda Center
07.2013 - 04.2014
- Performed all of front of house duties, handled cash, helped cook, and performed at the peak hours
- Engaged in all front of house employees including: taking direction from the lead, customer service, and teamwork.
Education
Bachelor Of Science (B.S.) - Kinesiology
Vanguard University
05.2014
Skills
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Key performance indicators
- Organizational development
- Data analytics
- Policy implementation
- Reporting expertise
- Administrative oversight
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 500 staff members.
Certification
- TEAM Trainer
- CPR Certified
- ServSafe Manager Certified
Timeline
Senior Director of Food & Beverage
PSQ Productions
07.2025 - Current
Director of Concessions
Legends Hospitality
01.2023 - Current
Senior Concessions Manager
Legends Hospitality
01.2021 - 12.2022
Concessions Manager
Legends Hospitality
01.2020 - 12.2021
Assistant Concessions Manager
Legends Hospitality
05.2017 - 12.2020
Supervisor of Concessions
Legends Hospitality
06.2015 - 05.2017
Stand Manager of Concessions
Legends Hospitality
05.2014 - 05.2015
Concessions Stand Worker
Legends Hospitality
03.2014 - 05.2014
Concession Cashier
Honda Center
07.2013 - 04.2014
Accountant Assistant
Circle Moving & Storage
05.2008 - 05.2017
Bachelor Of Science (B.S.) - Kinesiology
Vanguard University