Ambitious fresh graduate eager to contribute developed knowledge in professional role. Skilled in humane animal restraint and compassionate care in veterinary settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Boise Animal Medical Center
Boise, ID
07.2024 - Current
Ensured close monitoring of vital signs and progress for animals in post-operative recovery.
Sterilized and maintained veterinary care instruments and equipment.
Supported euthanasia procedures and disposal following regulations and owner preferences.
Conducted laboratory tests, x-rays, and other diagnostics to assess animal health.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Documented and tracked treatment activities.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Ordered medication refills when needed.
Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Proficient in AviMark Veterinary Practice Management software.
Veterinary Receptionist
Boise Animal Medical Center
Boise, ID
10.2022 - Current
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Assisted in training new staff members on proper procedures for interacting with customers.
Assisted with new staff training, sharing key information about veterinary practice and protocols.
Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Proficient in AviMark Veterinary Practice Management software.
Delivery Driver
Uber Eats
Meridian, ID
10.2021 - 10.2022
Received daily delivery instructions and route assignments from dispatch.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Adhered to all applicable traffic laws while driving delivery vehicle.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Monitored fuel level throughout shift and refueled when necessary.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Maid
Dream Clean
Meridian, ID
05.2021 - 10.2021
Cleaned and polished furniture, fixtures, and other surfaces.
Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
Disinfected all kitchen surfaces including countertops, appliances.
Cleaned kitchen appliances such as ovens, microwaves.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Acting Manager
Arby's Restaurant
Eagle, ID
04.2020 - 05.2021
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked effectively in team environments to make the workplace more productive.
Education
Veterinary Assistant Career Diploma - Veterinarian Assisting
Penn Foster Career School
Scranton, PA
08-2024
GED -
GED Testing
Boise, ID
12-2020
Skills
Animal restraint and handling
Animal Safety
Veterinary standards and procedures
Veterinary Terminology
Proficient in AviMark
Sample Collection
Diagnostic Imaging
Client Communication and Education
Appointment Scheduling
Medical record-keeping
References
References available upon request.
Timeline
Veterinary Assistant
Boise Animal Medical Center
07.2024 - Current
Veterinary Receptionist
Boise Animal Medical Center
10.2022 - Current
Delivery Driver
Uber Eats
10.2021 - 10.2022
Maid
Dream Clean
05.2021 - 10.2021
Acting Manager
Arby's Restaurant
04.2020 - 05.2021
Veterinary Assistant Career Diploma - Veterinarian Assisting