Paige Swanton
Red Rock,TX
Summary
Dynamic professional with a proven track record in training and mentoring at Buffalo Wild Wings, enhancing team efficiency and customer satisfaction. Expert in compassionate caregiving and care plan management, I excel in fostering long-term partnerships and improving client wellbeing. Skilled in vital signs monitoring and team collaboration, I bring a blend of hard and soft skills to exceed employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender Trainer
Buffalo Wild Wings
12.2022 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Recruiter
Austin Community College
09.2021 - 10.2022
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Operated and maintained applicant tracking and candidate management systems.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Leveraged social media platforms for employer branding, attracting wider pool of applicants.
- Coordinated with universities and professional associations to source top talent for internships and entry-level positions.
Personal Care Aide
Senior Minded Home Care
05.2019 - 01.2021
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Implemented individualized care plans, ensuring each client received the appropriate level of support.
Education
Associate of Applied Science - Nursing
Austin Community College
Austin, TX05.2025
Associate of Science - Pre-Health Sciences
Austin Community College
Austin, TX05.2023
Skills
- Compassionate Caregiving
- Patient Care
- Vital signs monitoring
- First aid and safety
- Emotional Support
- Dementia Care
- Alzheimer's Care
- ADL support
- Care Plan Management
- Team Collaboration
Certification
CPR Certified
BLS Certified
Timeline
Bartender Trainer
Buffalo Wild Wings
12.2022 - Current
Recruiter
Austin Community College
09.2021 - 10.2022
Personal Care Aide
Senior Minded Home Care
05.2019 - 01.2021
Associate of Applied Science - Nursing
Austin Community College
Associate of Science - Pre-Health Sciences
Austin Community College
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
MacKenzie McDowellMacKenzie McDowell
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Kristina OrrKristina Orr
Server/Bartender/Shift Manager at Buffalo Wild WingsServer/Bartender/Shift Manager at Buffalo Wild Wings
David ThachDavid Thach
General Manager at Buffalo Wild WingsGeneral Manager at Buffalo Wild Wings
Brittney WatsonBrittney Watson
Stay at Home Parent/Caregiver at NAStay at Home Parent/Caregiver at NA