Paige Wright
Detroit,MI
Summary
Detail-oriented project coordinator with extensive experience managing timelines, budgets, and client communications across diverse projects. Skilled in supporting clinical research studies and health communications initiatives, with expertise in streamlining processes and building strong client relationships. Aspiring public health professional with a focus on applying project management expertise to healthcare and global health initiatives.
Dynamic Project Manager with a proven track record at Flex Engineering Company, excelling in client relationship management and project scheduling. Expert in streamlining processes and improving project outcomes, leveraging skills in health communications and Procore software. Demonstrated ability to lead cross-functional teams and achieve objectives, enhancing client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Seasonal Product Zone Specialist
Apple
10.2024 - Current
- Supported team workflows and optimized project tasks, demonstrating adaptability in fast-paced environments
- Built strong relationships with clients, ensuring clear communication and resolution of concerns
Customer Sucess Manger
Verizon
07.2022 - 09.2024
- Collaborated with customers to identify challenges, provide tailored solutions, and ensure service restoration and optimal functionality.
- Acted as a subject matter expert to address complex issues and escalated concerns, ensuring timely and satisfactory resolutions.
- Streamlined support operations by integrating Salesforce CRM and other relationship management tools, enhancing customer engagement and tracking.
Project Manager
Flex Engineering Company
02.2022 - 08.2022
- Assisted in managing public health research projects, ensuring adherence to deadlines and compliance with institutional guidelines
- Prepared and tracked budgets for community outreach programs focused on addressing health disparities
- Supported outreach efforts by coordinating with stakeholders and communicating project updates through reports and meetings
- Applied knowledge of epidemiology and health policy to analyze and present project data
Front Desk Assistant
Wayne State University School of Medicine
08.2018 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
Education
Bachelor's - Public Health Major, Global Health & Medicine Minor
Wayne State University
08.2025
Skills
- Project Scheduling & Budget Management
- Client Relationship Management
- Process Development & Improvement
- Health Communications
- Clinical Research Coordination
- Project Management Software (Procore, Smartsheets, MS Project)
- Multitasking & Team Collaboration
Certification
- Introduction to Clinical Research Coordination
Timeline
Seasonal Product Zone Specialist
Apple
10.2024 - Current
Customer Sucess Manger
Verizon
07.2022 - 09.2024
Project Manager
Flex Engineering Company
02.2022 - 08.2022
Front Desk Assistant
Wayne State University School of Medicine
08.2018 - 03.2020
Bachelor's - Public Health Major, Global Health & Medicine Minor
Wayne State University
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